Housekeeper

  • MCR Hotels Expired
  • Concord, North Carolina
  • Full Time

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Job Description


The Housekeeper at the Hampton Inn Concord / Kannapolis is primarily responsible for cleaning and preparing attractive guest rooms, hallways, and public areas in the hotel.

ESSENTIAL FUNCTIONS

  • Follow company and brand procedures in the cleaning and preparation of guest rooms.
  • Complete all pre-cleaning duties such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Ability to do repetitive duties such as bed making and bathroom cleaning.
  • Replacing bed linens and replenishing guest room supplies.
  • Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department.
  • Interact with guests and team members in a friendly, service-oriented manner.
  • Maintain regular attendance as required by scheduling.
  • Maintain company and brand standards of personal appearance and grooming.
  • Thoroughly clean and restock the required number of guest rooms as assigned per shift.
  • Complete any special requests made by guests or other departments on the behalf of guests.
  • Report any maintenance issues or lost and found items to supervisor or manager.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS

  • Must have a positive attitude and willingness to learn.
  • Must have the ability to communicate effectively and clearly.
  • Strong attention to detail.
  • Physical ability to stand/walk the entire shift and perform repetitive motions.
  • Ability to work well in stressful, high-pressure situations.
  • Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.

PREFERRED QUALIFICATIONS

  • Experience cleaning in a hotel or a related field.

Our Company

  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company s 10 Most Innovative Travel Companies of 2020 .
  • MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
  • For the TWA Hotel at New Yorks JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/Whats in it for you?

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

The Housekeeper at the Hampton Inn Concord / Kannapolis is primarily responsible for cleaning and preparing attractive guest rooms, hallways, and public areas in the hotel.

ESSENTIAL FUNCTIONS

  • Follow company and brand procedures in the cleaning and preparation of guest rooms.
  • Complete all pre-cleaning duties such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Ability to do repetitive duties such as bed making and bathroom cleaning.
  • Replacing bed linens and replenishing guest room supplies.
  • Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department.
  • Interact with guests and team members in a friendly, service-oriented manner.
  • Maintain regular attendance as required by scheduling.
  • Maintain company and brand standards of personal appearance and grooming.
  • Thoroughly clean and restock the required number of guest rooms as assigned per shift.
  • Complete any special requests made by guests or other departments on the behalf of guests.
  • Report any maintenance issues or lost and found items to supervisor or manager.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS

  • Must have a positive attitude and willingness to learn.
  • Must have the ability to communicate effectively and clearly.
  • Strong attention to detail.
  • Physical ability to stand/walk the entire shift and perform repetitive motions.
  • Ability to work well in stressful, high-pressure situations.
  • Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.

PREFERRED QUALIFICATIONS

  • Experience cleaning in a hotel or a related field.

Our Company

  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company s 10 Most Innovative Travel Companies of 2020 .
  • MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
  • For the TWA Hotel at New Yorks JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/Whats in it for you?

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Job ID: 469514046
Originally Posted on: 3/16/2025

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