Shift Leader Trainee

Location:

Availability Requirement for this role:

Age Requirement:

Time Type:

Pay Range:

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

At Wegmans, providing incredible service means ensuring the most knowledgeable and passionate people are working to educate our customers and get them the freshest products available. In this role, youll work closely with Team Leaders, learning how to manage and develop team members knowledge, skills, and passion. In this specialized role, youll explore a unique area of our business while upholding our values and leading with high standards. You will also assist with managing department operations and supporting department financials while ensuring each employee goes above and beyond to exceed expectations and provide incredible customer service.

This is a structured training program designed to be completed within 6 months with support from a mentor and trainer. Successful program completion will result in an interview for or placement as a Team Leader.

What will I do?

• Manage and develop team of employees, engage in meaningful conversations, build trusted relationships and provide the resources, feedback, and development opportunities they need to be successful
• Ensure team members are providing incredible knowledge-based service by engaging with customers, helping locate items, offering unique suggestions, and efficiently and accurately fulfilling orders
• Manage all department operations, including ordering, scheduling, payroll, and forecasting, ensure the department runs efficiently, and maintain consistent two-way communication with team members and store management
• Use knowledge of products and trends to plan and create innovative, eye-catching, well-merchandised displays, ensure products are rotated for freshness, create excitement about new programs and products to drive sales
• Ensure the team properly uses equipment, handles products, keeps accurate logs, follows department job aids, food safety, human safety and 5S guidelines, and complies with Wegmans policies and federal and state laws

Required Qualifications

• Customer service experience, preferably in a food service, grocery, or retail setting
• Systems aptitude

Preferred Qualifications

• Managerial/supervisory experience