Concierge Jobs in Bessemer, AL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Birmingham, AL (11 miles from Bessemer, AL)
- 9 hours ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 9 hours ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
Customer Experience Representative Birmingham, AL Airport
- Birmingham, AL (11 miles from Bessemer, AL)
- 23 hours ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 23 hours ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Overnight On Call Concierge, Hope Lodge
- Birmingham, AL (11 miles from Bessemer, AL)
- 4 days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 4 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Vestavia Hills, AL (9 miles from Bessemer, AL)
- 24 days ago
- Vestavia Hills, AL (9 miles from Bessemer, AL)
- 24 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
Part Time / 6a-2p every other weekend / Front Desk/Concierge!...
- Mountain Brook, AL (13 miles from Bessemer, AL)
- 45+ days ago
- Mountain Brook, AL (13 miles from Bessemer, AL)
- 45+ days ago
Whenpany guest services vehicles are available on property,pany policy requires that one must be 21 years of age or older to drive apany vehicle and pass a yearly Motor Vehicle Report (MVR) review in...
- Birmingham, AL (11 miles from Bessemer, AL)
- 45+ days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 45+ days ago
Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities....
- Birmingham, AL (11 miles from Bessemer, AL)
- 90+ days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 90+ days ago
We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience....
- Birmingham, AL (11 miles from Bessemer, AL)
- 90+ days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 90+ days ago
As a member of our hospitality team, the primary responsibility of a Spa Concierge is to provide exceptional customer service and serve as the initial point of contact for guests visiting the spa....
Demographic Data for Bessemer, AL
Moving to Bessemer, AL? Find some basic demographic data about Bessemer, AL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Bessemer, AL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Bessemer, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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