Concierge Jobs in Big Sur, CA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-2 of 2 Jobs

Guest Relations Concierge

  • Big Sur, CA
  • 90+ days ago
  • Big Sur, CA
  • 90+ days ago

GRC's at the Post Ranch Inn get to enjoy the dramatic mountain peak views daily, while working with the Guest Relations team to provide prompt, courteous and efficient services....

Spa Concierge

  • Big Sur, CA
  • 90+ days ago
  • Big Sur, CA
  • 90+ days ago

JOB OBJECTIVE: As a member of Post Ranch Inn, the Spa Concierge will work directly with the Spa Therapist, Reservations and Guest Services Team member in ensuring a world class guest experience through...

Demographic Data for Big Sur, CA

Moving to Big Sur, CA? Find some basic demographic data about Big Sur, CA below.


Local
National
1,140
48
Small

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Il lavoro di un Luxury Concierge
Chi e Santi Roggio?Santi Roggio, Head Concierge del Grand Hotel Timeo di Taormina, a Belmond Hotel, e Presidente della FAIPA Chiavi d'Oro della Regione Sicilia.Cosa imparerai da Santi?Se il...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Big Sur, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Big Sur, CA offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Big Sur, CA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills