Concierge Jobs in Burbank, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 hours ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
Overnight Residences Concierge
- West Hollywood, CA (7 miles from Burbank, CA)
- 6 hours ago
- West Hollywood, CA (7 miles from Burbank, CA)
- 6 hours ago
Additional Information Pay: $29.75/hour - $30.75/hour, Overnight Shift Job Number 24216619 Job Category Rooms & Guest Services Operations Location The West Hollywood EDITION Residences, 9040 West Sunset...
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 hours ago
Additional Information Pay: $32.39/hr Job Number 24214227 Job Category Rooms & Guest Services Operations Location W Los Angeles - West Beverly Hills, 930 Hilgard Avenue, Los Angeles, California, United...
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 hours ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....
- West Hollywood, CA (7 miles from Burbank, CA)
- 6 hours ago
- West Hollywood, CA (7 miles from Burbank, CA)
- 6 hours ago
Additional Information Pay: $30.25-$31.25/hour, Seasonal, Part time Job Number 24201078 Job Category Rooms & Guest Services Operations Location The West Hollywood EDITION, 9040 West Sunset Blvd, West...
- Los Angeles, CA (15 miles from Burbank, CA)
- 17 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 17 hours ago
Job Description CONCIERGE AGENT Reporting to the Front Office Manager, the Concierge Agent will ensure timely and seamless service when dealing with guest requests and will anticipate our Guests' needs...
- Los Angeles, CA (15 miles from Burbank, CA)
- 17 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 17 hours ago
As a member of our Residential Team, you will use your passion for personalized guest service by providing a warm welcome for our owners, residents, and guest sharing the very best attractions, events...
Concierge - Pegasus and Milano Lofts
- Los Angeles, CA (15 miles from Burbank, CA)
- 18 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 18 hours ago
What You'll Be Doing:As a Concierge, you will spend most of your time delivering superior customer service, ensuring seamless tour experiences, exceptional move-ins, total satisfaction, express service...
- Palmdale, CA (24 miles from Burbank, CA)
- 1 day ago
- Palmdale, CA (24 miles from Burbank, CA)
- 1 day ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Airport Curbside Concierge Check-in Agent
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
- Los Angeles, CA (15 miles from Burbank, CA)
- 2 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 2 days ago
POSITION SUMMARY Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making...
- Los Angeles, CA (15 miles from Burbank, CA)
- 5 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 5 days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 days ago
As a Seasonal Pool Concierge, you will be greeting, escorting, assisting guest at the pool, accommodating them with towels and lounge chairs while maintaining a friendly, courteous and efficient operation...
Concierge - Waldorf Astoria Beverly Hills
- Beverly Hills, CA (10 miles from Burbank, CA)
- 7 days ago
- Beverly Hills, CA (10 miles from Burbank, CA)
- 7 days ago
effort to deliver outstanding guest service and financial profitability....
- Beverly Hills, CA (10 miles from Burbank, CA)
- 12 days ago
- Beverly Hills, CA (10 miles from Burbank, CA)
- 12 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Burbank, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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