Concierge Jobs in Carlsbad, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
WEDDINGS - Venue Concierge & Appointment Coordinator
- Temecula, CA (24 miles from Carlsbad, CA)
- 7 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 7 days ago
Our company culture fosters diversity, teamwork, exceptional guest service & individual accountability - plus a competitive compensation & benefits package!...
Guest Services Associate I. WorldMark Oceanside Harbor Resort
- Oceanside, CA (11 miles from Carlsbad, CA)
- 8 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 8 days ago
Guest Services Associate I. WorldMark Oceanside Harbor Resort Guest Services Associate I....
Set up special packages that include pre-calls from the concierge and specialized amenities. Interact with other departments to ensure that guests needs are satisfied....
- San Clemente, CA (21 miles from Carlsbad, CA)
- 11 days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 11 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- La Jolla, CA (20 miles from Carlsbad, CA)
- 17 days ago
- La Jolla, CA (20 miles from Carlsbad, CA)
- 17 days ago
Service - Non Supervisory Description LOCATION The Lodge at Torrey Pines Step into the timeless craftsman charm of The Lodge at Torrey Pines....
Concierge are responsible for answering questions, giving direction and making detailed reservations or recommendations, all while ensuring to meet all Forbes Five-Star standards....
- San Clemente, CA (21 miles from Carlsbad, CA)
- 18 days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 18 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Rancho Santa Fe, CA (10 miles from Carlsbad, CA)
- 30+ days ago
- Rancho Santa Fe, CA (10 miles from Carlsbad, CA)
- 30+ days ago
Tennis Concierge Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,351 current hospitality jobs what where Tennis Concierge Rancho Valencia...
- Rancho Santa Fe, CA (10 miles from Carlsbad, CA)
- 30+ days ago
- Rancho Santa Fe, CA (10 miles from Carlsbad, CA)
- 30+ days ago
Able to make decisions and is solution oriented Strong client/guest service skills Excellent writing, speaking, and organizational skills Ability to remain calm under pressure....
Title: Guest Services Associate I. WorldMark Oceanside Harbor Resort
- Oceanside, CA (11 miles from Carlsbad, CA)
- 45+ days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 45+ days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Omni Care Intern Summer 2025 - Guest Relations Officer
- Carlsbad, CA
- 45+ days ago
- Carlsbad, CA
- 45+ days ago
Qualifications Extensive customer service experience with an emphasis on hotel operations and guest services is preferred Hotel Front Desk experience preferred Must have excellent professional communication...
- Encinitas, CA (8 miles from Carlsbad, CA)
- 60+ days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 60+ days ago
The Spa Concierge must provide quality guest service experience and maintain a positive work environment for spa staff....
Hilton Grand Vacations Marketing at our beautiful Marbrisa resort has a culture and leadership who believes in our employees and cultivates their talents to the fullest. Here's why you'll love it...
- Oceanside, CA (11 miles from Carlsbad, CA)
- 60+ days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 60+ days ago
We Put the World on Vacation Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle...
- San Clemente, CA (21 miles from Carlsbad, CA)
- 90+ days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 90+ days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Carlsbad, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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