Concierge Jobs in Dana Point, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Spa Concierge (Part Time) - Waldorf Astoria Monarch Beach Resort and Club
- Dana Point, CA
- 8 days ago
- Dana Point, CA
- 8 days ago
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Clubis looking for a Spa Concierge to join the Team!...
Title: Overnight Guest Services Associate II. WorldMark Oceanside Harbor Resort
- Oceanside, CA (22 miles from Dana Point, CA)
- 11 days ago
- Oceanside, CA (22 miles from Dana Point, CA)
- 11 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Overnight Guest Services Associate II. WorldMark Oceanside Harbor Resort
- Oceanside, CA (22 miles from Dana Point, CA)
- 12 days ago
- Oceanside, CA (22 miles from Dana Point, CA)
- 12 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Irvine, CA (20 miles from Dana Point, CA)
- 30+ days ago
- Irvine, CA (20 miles from Dana Point, CA)
- 30+ days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Provider Patient Concierge Rep
- Laguna Hills, CA (11 miles from Dana Point, CA)
- 90+ days ago
- Laguna Hills, CA (11 miles from Dana Point, CA)
- 90+ days ago
You Will: Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.)...
Concierge Medicine Physician - Wellness & Integrative Medicine
- Costa Mesa, CA (20 miles from Dana Point, CA)
- 26 days ago
- Costa Mesa, CA (20 miles from Dana Point, CA)
- 26 days ago
At Hoag Concierge Medicine we create lasting relationships between our patients, doctors and health support team.?...
Vacation Sales Concierge (expected pay $44K-$135K annually)
- Newport Beach, CA (13 miles from Dana Point, CA)
- 30+ days ago
- Newport Beach, CA (13 miles from Dana Point, CA)
- 30+ days ago
Concierge, and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements....
Guest Services Associate I. WorldMark Oceanside Harbor Resort
- Oceanside, CA (22 miles from Dana Point, CA)
- 30+ days ago
- Oceanside, CA (22 miles from Dana Point, CA)
- 30+ days ago
Guest Services Associate I. WorldMark Oceanside Harbor Resort Guest Services Associate I....
- Newport Beach, CA (13 miles from Dana Point, CA)
- 45+ days ago
- Newport Beach, CA (13 miles from Dana Point, CA)
- 45+ days ago
Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge...
- San Clemente, CA (8 miles from Dana Point, CA)
- 45+ days ago
- San Clemente, CA (8 miles from Dana Point, CA)
- 45+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Sales Associate - Color & Curl Concierge 09307
- Lake Forest, CA (9 miles from Dana Point, CA)
- 45+ days ago
- Lake Forest, CA (9 miles from Dana Point, CA)
- 45+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Sales Associate - Color & Curl Concierge 9307
- Lake Forest, CA (9 miles from Dana Point, CA)
- 90+ days ago
- Lake Forest, CA (9 miles from Dana Point, CA)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Sales Associate- Color & Curl Concierge 09303
- Fountain Valley, CA (23 miles from Dana Point, CA)
- 90+ days ago
- Fountain Valley, CA (23 miles from Dana Point, CA)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- San Clemente, CA (8 miles from Dana Point, CA)
- 90+ days ago
- San Clemente, CA (8 miles from Dana Point, CA)
- 90+ days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Demographic Data for Dana Point, CA
Moving to Dana Point, CA? Find some basic demographic data about Dana Point, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Dana Point, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Dana Point, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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