Concierge Jobs in Fontana, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Redlands, CA (17 miles from Fontana, CA)
- 14 hours ago
- Redlands, CA (17 miles from Fontana, CA)
- 14 hours ago
87074 COLOR & CURL CONCIERGE Redlands, CA, United States JOB DESCRIPTION Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our...
Business Development Center Service Concierge Glendora Chevrolet, Glendora, California
- Glendora, CA (23 miles from Fontana, CA)
- 4 days ago
- Glendora, CA (23 miles from Fontana, CA)
- 4 days ago
Ideal for candidates with some BDC or concierge experience or enthusiastic beginners eager to learn and advance in the automotive industry....
Business Development Center Service Concierge Level I
- Glendora, CA (23 miles from Fontana, CA)
- 10 days ago
- Glendora, CA (23 miles from Fontana, CA)
- 10 days ago
Service BDC Concierge Level I coordinates and monitors the activity of the service department to ensure customer satisfaction....
- Corona, CA (16 miles from Fontana, CA)
- 17 days ago
- Corona, CA (16 miles from Fontana, CA)
- 17 days ago
The duties for TPO Concierge include, but are not limited to, those described below. Essential Job Functions: Customer Service: Focus on effectively solving TPO Portal technical related matters....
- Highland, CA (15 miles from Fontana, CA)
- 21 days ago
- Highland, CA (15 miles from Fontana, CA)
- 21 days ago
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities....
PT Hotel Guest Services Representative - $300 Hiring Bonus!
- Chino, CA (15 miles from Fontana, CA)
- 28 days ago
- Chino, CA (15 miles from Fontana, CA)
- 28 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
FT Hotel Guest Services Representative - $300 Hiring Bonus!
- Chino, CA (15 miles from Fontana, CA)
- 60+ days ago
- Chino, CA (15 miles from Fontana, CA)
- 60+ days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
- Corona, CA (16 miles from Fontana, CA)
- 90+ days ago
- Corona, CA (16 miles from Fontana, CA)
- 90+ days ago
Expected Results : Guest service and Guest satisfaction is a priority to the team....
- Highland, CA (15 miles from Fontana, CA)
- 30+ days ago
- Highland, CA (15 miles from Fontana, CA)
- 30+ days ago
Under the direction of the Chef Concierge, the Concierge consistently elevates guest satisfaction by delivering Best in Class service and creating memorable experiences for guests at every opportunity...
- Highland, CA (15 miles from Fontana, CA)
- 60+ days ago
- Highland, CA (15 miles from Fontana, CA)
- 60+ days ago
Initiates and connects in-person and by phone with VIP guests to ensure all reservations for exclusive amenities are executed with highest level of guest service and sense of urgency. 5....
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Fontana, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Safety Training
- People Oriented
- Long-Term Disability
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Closing
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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