Concierge Jobs in Highland, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Guest Services Associate III. WorldMark Big Bear Resort
- Big Bear Lake, CA (16 miles from Highland, CA)
- 9 days ago
- Big Bear Lake, CA (16 miles from Highland, CA)
- 9 days ago
Guest Services Associate III. WorldMark Big Bear Resort Guest Services Associate III....
Concierge Associate Design Studio
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 11 days ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 11 days ago
Temporary Concierge Associate (LOA Coverage) Design Studio Location: Rancho Cucamonga, 91739 Zip Code Duration: Approximately 12 weeks (with the possibility of extension) Pay Rate: $23.00/hour Schedule...
Concierge Security Ambassador - Industrial
- Crestline, CA (11 miles from Highland, CA)
- 15 days ago
- Crestline, CA (11 miles from Highland, CA)
- 15 days ago
Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
Initiates and connects in-person and by phone with VIP guests to ensure all reservations for exclusive amenities are executed with highest level of guest service and sense of urgency. 5....
- Big Bear Lake, CA (16 miles from Highland, CA)
- 60+ days ago
- Big Bear Lake, CA (16 miles from Highland, CA)
- 60+ days ago
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
Communicates any last-minute menu changes or dietary restrictions to the culinary team for execution....
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities. 2....
Demographic Data for Highland, CA
Moving to Highland, CA? Find some basic demographic data about Highland, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Highland, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Highland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Cash Handling
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills