Concierge Jobs in Highland, CA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

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Rack Beauty Concierge - Riverside Plaza Rack

  • Riverside, CA (14 miles from Highland, CA)
  • 3 days ago
  • Riverside, CA (14 miles from Highland, CA)
  • 3 days ago

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....

Guest Services Associate III. WorldMark Big Bear Resort

  • Big Bear Lake, CA (16 miles from Highland, CA)
  • 7 days ago
  • Big Bear Lake, CA (16 miles from Highland, CA)
  • 7 days ago

Guest Services Associate III. WorldMark Big Bear Resort Guest Services Associate III....

Concierge Associate Design Studio

  • Rancho Cucamonga, CA (24 miles from Highland, CA)
  • 9 days ago
  • Rancho Cucamonga, CA (24 miles from Highland, CA)
  • 9 days ago

Temporary Concierge Associate (LOA Coverage) Design Studio Location: Rancho Cucamonga, 91739 Zip Code Duration: Approximately 12 weeks (with the possibility of extension) Pay Rate: $23.00/hour Schedule...

Concierge Security Ambassador - Industrial

  • Crestline, CA (11 miles from Highland, CA)
  • 13 days ago
  • Crestline, CA (11 miles from Highland, CA)
  • 13 days ago

Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...

Guest Service Specialist

  • Rialto, CA (12 miles from Highland, CA)
  • 13 days ago
  • Rialto, CA (12 miles from Highland, CA)
  • 13 days ago

We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....

Lead VIP Services Concierge

  • Highland, CA
  • 29 days ago
  • Highland, CA
  • 29 days ago

Initiates and connects in-person and by phone with VIP guests to ensure all reservations for exclusive amenities are executed with highest level of guest service and sense of urgency. 5....

Talent Concierge

  • Highland, CA
  • 90+ days ago
  • Highland, CA
  • 90+ days ago

Communicates any last-minute menu changes or dietary restrictions to the culinary team for execution....

Pool Concierge

  • Highland, CA
  • 90+ days ago
  • Highland, CA
  • 90+ days ago

The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities. 2....

Color & Curl Concierge Cosmoprof 87074

  • Redlands, CA (8 miles from Highland, CA)
  • 90+ days ago
  • Redlands, CA (8 miles from Highland, CA)
  • 90+ days ago

Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...

Demographic Data for Highland, CA

Moving to Highland, CA? Find some basic demographic data about Highland, CA below.


Local
National
57,812
563
Medium

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Hospitality Masterclass: Luxury Concierge Training
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...

Salary for Concierge Jobs in Highland, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Highland, CA offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Highland, CA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills