Concierge Jobs in Monte Rio, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Title: Front Desk Agent/Guest Services Associate. Part-Time. WorldMark Windsor Resort
- Windsor, CA (12 miles from Monte Rio, CA)
- 4 days ago
- Windsor, CA (12 miles from Monte Rio, CA)
- 4 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Front Desk Agent/Guest Services Associate. Part-Time. WorldMark Windsor Resort
- Windsor, CA (12 miles from Monte Rio, CA)
- 5 days ago
- Windsor, CA (12 miles from Monte Rio, CA)
- 5 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
PT Hospitality Assistant - J Winery
- Healdsburg, CA (14 miles from Monte Rio, CA)
- 17 days ago
- Healdsburg, CA (14 miles from Monte Rio, CA)
- 17 days ago
Gallo Privacy Policy Why Gallo? With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future....
- Geyserville, CA (20 miles from Monte Rio, CA)
- 28 days ago
- Geyserville, CA (20 miles from Monte Rio, CA)
- 28 days ago
Wine Sales Concierge Hybrid > Geyserville, CA Job Description: Essential Duties & Responsibilities include, but are not limited to: Approximately 80%- Direct Phone Sales -Call customers from databases...
- Healdsburg, CA (14 miles from Monte Rio, CA)
- 30+ days ago
- Healdsburg, CA (14 miles from Monte Rio, CA)
- 30+ days ago
Provides back-up support to the Guest Service Department as required....
Concierge and Retail Associate
- Geyserville, CA (20 miles from Monte Rio, CA)
- 30+ days ago
- Geyserville, CA (20 miles from Monte Rio, CA)
- 30+ days ago
Concierge and Retail Associate Work Location Geyserville Position Purpose Under general supervision, the Concierge and Retail Associate is responsible for executing the daily operational responsibilities...
Concierge and Retail Associate (Seasonal)
- Geyserville, CA (20 miles from Monte Rio, CA)
- 45+ days ago
- Geyserville, CA (20 miles from Monte Rio, CA)
- 45+ days ago
Concierge and Retail Associate (Seasonal) Work Location Geyserville Position Purpose Under general supervision, the Concierge and Retail Associate is responsible for executing the daily operational...
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Monte Rio, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Monte Rio, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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