Concierge Jobs in Pomona, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - Microsoft Programs
- Irvine, CA (17 miles from Pomona, CA)
- 1 day ago
- Irvine, CA (17 miles from Pomona, CA)
- 1 day ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Microsoft
- Irvine, CA (17 miles from Pomona, CA)
- 1 day ago
- Irvine, CA (17 miles from Pomona, CA)
- 1 day ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Spa Concierge - Conrad Los Angeles
- Los Angeles, CA (24 miles from Pomona, CA)
- 3 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 3 days ago
In this role as a Spa Concierge, you will be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service....
Customer Experience Representative - National LAX Airport
- Los Angeles, CA (24 miles from Pomona, CA)
- 5 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 5 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Business Development Center Service Concierge Glendora Chevrolet, Glendora, California
- Glendora, CA (8 miles from Pomona, CA)
- 8 days ago
- Glendora, CA (8 miles from Pomona, CA)
- 8 days ago
Ideal for candidates with some BDC or concierge experience or enthusiastic beginners eager to learn and advance in the automotive industry....
- Brea, CA (6 miles from Pomona, CA)
- 8 days ago
- Brea, CA (6 miles from Pomona, CA)
- 8 days ago
Positions: Concierge - Part Time! Shifts: Friday, Saturday, and Sunday PM, 2:15 PM - 9:00 PM Pay Range: $16.50 - $17.00/hr....
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
Additional Information Pay: $32.39/hr Job Number 24214227 Job Category Rooms & Guest Services Operations Location W Los Angeles - West Beverly Hills, 930 Hilgard Avenue, Los Angeles, California, United...
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....
- Anaheim, CA (12 miles from Pomona, CA)
- 10 days ago
- Anaheim, CA (12 miles from Pomona, CA)
- 10 days ago
Concierge 4.0 4.0 out of 5 stars 1030 West Katella Avenue, Anaheim, CA 92802 GENERAL DESCRIPTION : Responsible for providing the highest level of personalized, friendly, and outstanding guest service...
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
Job Description CONCIERGE AGENT Reporting to the Front Office Manager, the Concierge Agent will ensure timely and seamless service when dealing with guest requests and will anticipate our Guests' needs...
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
As a member of our Residential Team, you will use your passion for personalized guest service by providing a warm welcome for our owners, residents, and guest sharing the very best attractions, events...
Concierge - Pegasus and Milano Lofts
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 days ago
What You'll Be Doing:As a Concierge, you will spend most of your time delivering superior customer service, ensuring seamless tour experiences, exceptional move-ins, total satisfaction, express service...
Airport Curbside Concierge Check-in Agent
- Los Angeles, CA (24 miles from Pomona, CA)
- 12 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 12 days ago
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
- Los Angeles, CA (24 miles from Pomona, CA)
- 12 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 12 days ago
POSITION SUMMARY Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making...
Demographic Data for Pomona, CA
Moving to Pomona, CA? Find some basic demographic data about Pomona, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pomona, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pomona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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