Concierge Jobs in Richmond, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Castro Valley, CA (20 miles from Richmond, CA)
- 18 hours ago
- Castro Valley, CA (20 miles from Richmond, CA)
- 18 hours ago
Must have 3 months of experience as a receptionist or other relevant role. Ready to Join a winning team? At Carefield Castro Valley, we value individuality and strong team connectivity. Our team...
- San Francisco, CA (12 miles from Richmond, CA)
- 1 day ago
- San Francisco, CA (12 miles from Richmond, CA)
- 1 day ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....
Member Experience Concierge Club
- San Francisco, CA (12 miles from Richmond, CA)
- 1 day ago
- San Francisco, CA (12 miles from Richmond, CA)
- 1 day ago
Job Number 24219401 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Club San Francisco, 690 Market Street, San Francisco, California, United States VIEW ON MAP Schedule Full-Time...
Title: Guest Services Associate I - Mixed Shift - Inn at the Opera Resort
- San Francisco, CA (12 miles from Richmond, CA)
- 2 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 2 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Guest Services Associate I - Mixed Shift - Inn at the Opera Resort
- San Francisco, CA (12 miles from Richmond, CA)
- 4 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 4 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Moraga, CA (17 miles from Richmond, CA)
- 5 days ago
- Moraga, CA (17 miles from Richmond, CA)
- 5 days ago
Overview Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others?...
- San Francisco, CA (12 miles from Richmond, CA)
- 8 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 8 days ago
Responsibilities The Concierge ensures residents and guests experience five-star service at this luxury community....
Personal Assistant & Concierge HYBRIDMUST be San Francisco area BASE
- Berkeley, CA (8 miles from Richmond, CA)
- 10 days ago
- Berkeley, CA (8 miles from Richmond, CA)
- 10 days ago
, and service-obsessed Personal Assistant & Concierge to support a high-performing Principal with a dynamic lifestyle....
Title: Guest Services Associate - PM Shift - The Donatello Resort
- San Francisco, CA (12 miles from Richmond, CA)
- 10 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 10 days ago
THIS POSITION IS AN AFTERNOON SHIFT How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations...
Title: Guest Services Associate - Club Wyndham Canterbury Resort
- San Francisco, CA (12 miles from Richmond, CA)
- 11 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 11 days ago
Responds courteously, efficiently and professionally to guest service requests....
Guest Services Associate - Club Wyndham Canterbury Resort
- San Francisco, CA (12 miles from Richmond, CA)
- 12 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 12 days ago
Responds courteously, efficiently and professionally to guest service requests....
- Oakland, CA (15 miles from Richmond, CA)
- 17 days ago
- Oakland, CA (15 miles from Richmond, CA)
- 17 days ago
The following functions are typically that of a Concierge, however should the Concierge need assistance with any of the below functions, the Property office staff should provide support....
- Sonoma, CA (20 miles from Richmond, CA)
- 17 days ago
- Sonoma, CA (20 miles from Richmond, CA)
- 17 days ago
Coordinate all guest requests for special arrangements and/or services in a courteous and efficient manner....
- San Francisco, CA (12 miles from Richmond, CA)
- 18 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 18 days ago
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
Title: Guest Services Associate III - The Donatello Resort
- San Francisco, CA (12 miles from Richmond, CA)
- 21 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 21 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Demographic Data for Richmond, CA
Moving to Richmond, CA? Find some basic demographic data about Richmond, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Richmond, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Richmond, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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