Concierge Jobs in Rutherford, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Title: Front Desk Agent/Guest Services Associate. Part-Time. WorldMark Windsor Resort
- Windsor, CA (21 miles from Rutherford, CA)
- 2 days ago
- Windsor, CA (21 miles from Rutherford, CA)
- 2 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Seasonal Concierge Associate - Etude
- Napa, CA (9 miles from Rutherford, CA)
- 2 days ago
- Napa, CA (9 miles from Rutherford, CA)
- 2 days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
Front Desk Agent/Guest Services Associate. Part-Time. WorldMark Windsor Resort
- Windsor, CA (21 miles from Rutherford, CA)
- 4 days ago
- Windsor, CA (21 miles from Rutherford, CA)
- 4 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Saint Helena, CA (6 miles from Rutherford, CA)
- 6 days ago
- Saint Helena, CA (6 miles from Rutherford, CA)
- 6 days ago
The concierge will enter appropriate guest information into the reservation system. Must be available weekends....
- Napa, CA (9 miles from Rutherford, CA)
- 10 days ago
- Napa, CA (9 miles from Rutherford, CA)
- 10 days ago
Overview Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others?...
- Sonoma, CA (14 miles from Rutherford, CA)
- 16 days ago
- Sonoma, CA (14 miles from Rutherford, CA)
- 16 days ago
Coordinate all guest requests for special arrangements and/or services in a courteous and efficient manner....
- Glen Ellen, CA (7 miles from Rutherford, CA)
- 18 days ago
- Glen Ellen, CA (7 miles from Rutherford, CA)
- 18 days ago
Tasting Room Concierge BR Cohn Winery Glen Ellen, CA Job Description: Position Overview: We are seeking a warm, detail-oriented Tasting Room Concierge to be the first point of contact for our guests...
Seasonal Concierge (Paraduxx Winery)
- Napa, CA (9 miles from Rutherford, CA)
- 24 days ago
- Napa, CA (9 miles from Rutherford, CA)
- 24 days ago
This position must have exceptional communication and guest services skills, being gracious, focused, and highly organized, which contributes to the overall success of our hospitality programming....
Part-Time Concierge, Rutherford Hill Winery
- Napa, CA (9 miles from Rutherford, CA)
- 27 days ago
- Napa, CA (9 miles from Rutherford, CA)
- 27 days ago
Provide exceptional customer service and hospitality with a courteous and welcoming greeting to each of our guests....
Seasonal Tasting Room Concierge - Sterling
- Calistoga, CA (14 miles from Rutherford, CA)
- 30+ days ago
- Calistoga, CA (14 miles from Rutherford, CA)
- 30+ days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
- Napa, CA (9 miles from Rutherford, CA)
- 30+ days ago
- Napa, CA (9 miles from Rutherford, CA)
- 30+ days ago
Provides back-up support to the Guest Service Department as required....
- Napa, CA (9 miles from Rutherford, CA)
- 90+ days ago
- Napa, CA (9 miles from Rutherford, CA)
- 90+ days ago
Preferred experience in a luxury hotel in Front Office and/or Concierge or Guest Services Knowledge of Napa Valley and surrounding areas, highly desirable, however not required....
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Rutherford, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Rutherford, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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