Concierge Jobs in Santa Ana, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Montebello, CA (23 miles from Santa Ana, CA)
- 9 hours ago
- Montebello, CA (23 miles from Santa Ana, CA)
- 9 hours ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Irvine, CA (6 miles from Santa Ana, CA)
- 22 hours ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 22 hours ago
The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood....
Customer Experience Representative John Wayne Airport
- Santa Ana, CA
- 1 day ago
- Santa Ana, CA
- 1 day ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Laguna Hills, CA (12 miles from Santa Ana, CA)
- 2 days ago
- Laguna Hills, CA (12 miles from Santa Ana, CA)
- 2 days ago
un Front Desk Concierge (Laguna Hills) Loberg Dental Center Moulton Parkway compensation: $19-20 with benefits employment type: experience level: entry level job title: Front Desk Concierge Looking...
Patient Care Concierge Mission Hospital PT/FT $23/HR
- Mission Viejo, CA (21 miles from Santa Ana, CA)
- 2 days ago
- Mission Viejo, CA (21 miles from Santa Ana, CA)
- 2 days ago
Other Removes visible hazards and/or broken equipment from immediate environment and reports to Guest Service Captain or Account Manager as appropriate....
- Irvine, CA (6 miles from Santa Ana, CA)
- 3 days ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 3 days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Customer Experience Representative
- Ontario, CA (24 miles from Santa Ana, CA)
- 4 days ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 4 days ago
Aston Carter Customer Experience Representative in Ontario , California As an Account Specialist, you will play a crucial role in ensuring customer satisfaction by accurately entering data,...
Concierge Security Office Building
- Norwalk, CA (16 miles from Santa Ana, CA)
- 6 days ago
- Norwalk, CA (16 miles from Santa Ana, CA)
- 6 days ago
Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
Vacation Sales Concierge (expected pay $44K-$135K annually)
- Newport Beach, CA (10 miles from Santa Ana, CA)
- 8 days ago
- Newport Beach, CA (10 miles from Santa Ana, CA)
- 8 days ago
Concierge, and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements....
- Orange, CA (2 miles from Santa Ana, CA)
- 10 days ago
- Orange, CA (2 miles from Santa Ana, CA)
- 10 days ago
The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact....
- La Mirada, CA (13 miles from Santa Ana, CA)
- 15 days ago
- La Mirada, CA (13 miles from Santa Ana, CA)
- 15 days ago
Approx. 25 - 39 hours per week (summer season ) Approx. 10 - 20 hours per week (non-summer season) Hourly/Part-Time/At-Will Position This recruitment is open until the needs of the department are...
- La Mirada, CA (13 miles from Santa Ana, CA)
- 15 days ago
- La Mirada, CA (13 miles from Santa Ana, CA)
- 15 days ago
Guest Services Associates....
Customer Experience Representative - ICS
- Pico Rivera, CA (21 miles from Santa Ana, CA)
- 17 days ago
- Pico Rivera, CA (21 miles from Santa Ana, CA)
- 17 days ago
Customer Experience Representative - ICS 3.3 3.3 out of 5 stars Pico Rivera, CA Job Title: Customer Experience Representative - ICS Department: Customer Service & Contact Center Operations...
- Newport Beach, CA (10 miles from Santa Ana, CA)
- 18 days ago
- Newport Beach, CA (10 miles from Santa Ana, CA)
- 18 days ago
Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge...
Sales Associate - Color & Curl Concierge 09307
- Lake Forest, CA (13 miles from Santa Ana, CA)
- 19 days ago
- Lake Forest, CA (13 miles from Santa Ana, CA)
- 19 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Santa Ana, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Driving
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills