Concierge Jobs in Santa Barbara, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative- Santa Barbara Airport
- Santa Barbara, CA
- 1 day ago
- Santa Barbara, CA
- 1 day ago
Overview Enterprise, National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR) at the our Santa Barbara Airport branch! The CXR provides a superior, friendly,...
Years of Related Work Experience: Minimum: 2 years of front of the house or guest service-related experience....
- Montecito, CA (5 miles from Santa Barbara, CA)
- 17 days ago
- Montecito, CA (5 miles from Santa Barbara, CA)
- 17 days ago
The Concierge provides information to guest/visitor inquiries and courteously and efficiently coordinates all guest requests for special arrangements or services....
Clinical Concierge (Medical Assistant)
- Santa Barbara, CA
- 30+ days ago
- Santa Barbara, CA
- 30+ days ago
The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis....
Demographic Data for Santa Barbara, CA
Moving to Santa Barbara, CA? Find some basic demographic data about Santa Barbara, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Santa Barbara, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Santa Barbara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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