Concierge Jobs in Upland, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative
- Ontario, CA (5 miles from Upland, CA)
- 5 days ago
- Ontario, CA (5 miles from Upland, CA)
- 5 days ago
Aston Carter Customer Experience Representative in Ontario , California As an Account Specialist, you will play a crucial role in ensuring customer satisfaction by accurately entering data,...
Concierge Associate Design Studio
- Rancho Cucamonga, CA (3 miles from Upland, CA)
- 11 days ago
- Rancho Cucamonga, CA (3 miles from Upland, CA)
- 11 days ago
Temporary Concierge Associate (LOA Coverage) Design Studio Location: Rancho Cucamonga, 91739 Zip Code Duration: Approximately 12 weeks (with the possibility of extension) Pay Rate: $23.00/hour Schedule...
Concierge Security Ambassador - Industrial
- Crestline, CA (21 miles from Upland, CA)
- 15 days ago
- Crestline, CA (21 miles from Upland, CA)
- 15 days ago
Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
Product Concierge Specialist Mercedes-Benz Arcadia
- Arcadia, CA (21 miles from Upland, CA)
- 23 days ago
- Arcadia, CA (21 miles from Upland, CA)
- 23 days ago
Our Mercedes-Benz dealership in Arcadia is looking a Product Concierge Specialist....
Hotel Guest Services Representative - $300 Hiring Bonus!
- Chino, CA (13 miles from Upland, CA)
- 30+ days ago
- Chino, CA (13 miles from Upland, CA)
- 30+ days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
- Corona, CA (19 miles from Upland, CA)
- 45+ days ago
- Corona, CA (19 miles from Upland, CA)
- 45+ days ago
Expected Results : Guest service and Guest satisfaction is a priority to the team....
08783 Sales Associate- Color & Curl Concierge
- Yorba Linda, CA (19 miles from Upland, CA)
- 60+ days ago
- Yorba Linda, CA (19 miles from Upland, CA)
- 60+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Upland, CA
Moving to Upland, CA? Find some basic demographic data about Upland, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Upland, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Upland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Cash Handling
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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