Concierge Jobs in Westlake Village, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative II
- Oxnard, CA (19 miles from Westlake Village, CA)
- 17 days ago
- Oxnard, CA (19 miles from Westlake Village, CA)
- 17 days ago
The Customer Experience Representative II is the front-line contact for internal and external customers. This position is responsible for providing excellent customer experience regarding water...
- Canoga Park, CA (13 miles from Westlake Village, CA)
- 30+ days ago
- Canoga Park, CA (13 miles from Westlake Village, CA)
- 30+ days ago
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
- Camarillo, CA (14 miles from Westlake Village, CA)
- 30+ days ago
- Camarillo, CA (14 miles from Westlake Village, CA)
- 30+ days ago
Concierge Department:Administration Community:Oakmont of Camarillo Location:Camarillo, CA Concierge - On Call Pay Range: $16.50 to $17.00 per hour (depends on experience) Prior experience is not required...
- Camarillo, CA (14 miles from Westlake Village, CA)
- 30+ days ago
- Camarillo, CA (14 miles from Westlake Village, CA)
- 30+ days ago
Concierge - On Call Pay Range: $16.50 to $17.00 per hour (depends on experience) Please join us at our Hiring Event / Job Fair on Thursday, March 13th from 10:00am to 4:00pm....
Product Concierge Specialist Audi Westlake
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 45+ days ago
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 45+ days ago
Our Audi Westlake dealership in Thousand Oaks is looking a Product Concierge Specialist....
Sales Associate - COLOR & CURL CONCIERGE 09521
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 45+ days ago
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 45+ days ago
Job Title: Color Curl Concierge Company: BSG Essential Function The Color Curl Concierge is our steward to the industry demonstrating our dominance in all things color related and in talent development...
- Canoga Park, CA (13 miles from Westlake Village, CA)
- 60+ days ago
- Canoga Park, CA (13 miles from Westlake Village, CA)
- 60+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 90+ days ago
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 90+ days ago
Job Title : Color Curl Concierge Company: BSG Essential Function The Color Curl Concierge is our steward to the industry demonstrating our dominance in all things color related and in talent development...
Demographic Data for Westlake Village, CA
Moving to Westlake Village, CA? Find some basic demographic data about Westlake Village, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Westlake Village, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Westlake Village, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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