Concierge Jobs in Basalt, CO
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Club Member Experience Concierge
- Aspen, CO (14 miles from Basalt, CO)
- 18 hours ago
- Aspen, CO (14 miles from Basalt, CO)
- 18 hours ago
POSITION SUMMARY Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to...
Lead Concierge - Residences at The Little Nell
- Aspen, CO (14 miles from Basalt, CO)
- 11 days ago
- Aspen, CO (14 miles from Basalt, CO)
- 11 days ago
, providing exceptional guest services while managing a team to ensure a seamless and personalized experience....
Concierge Manager - The Little Nell
- Aspen, CO (14 miles from Basalt, CO)
- 17 days ago
- Aspen, CO (14 miles from Basalt, CO)
- 17 days ago
guest service....
Concierge - Residences at The Little Nell
- Aspen, CO (14 miles from Basalt, CO)
- 30+ days ago
- Aspen, CO (14 miles from Basalt, CO)
- 30+ days ago
During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures....
- Aspen, CO (14 miles from Basalt, CO)
- 30+ days ago
- Aspen, CO (14 miles from Basalt, CO)
- 30+ days ago
Job Description We are seeking a knowledgeable and enthusiastic Concierge to join our team....
- Aspen, CO (14 miles from Basalt, CO)
- 30+ days ago
- Aspen, CO (14 miles from Basalt, CO)
- 30+ days ago
As the Concierge, you will be one of the first points of contact for our guests, helping to enhance their experience and stay with us. The Concierge reports to the Front Office Manager....
Demographic Data for Basalt, CO
Moving to Basalt, CO? Find some basic demographic data about Basalt, CO below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Basalt, CO
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Basalt, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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