Concierge Jobs in Black Hawk, CO
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Membership Concierge (Part-Time)
- Wheat Ridge, CO (20 miles from Black Hawk, CO)
- 8 days ago
- Wheat Ridge, CO (20 miles from Black Hawk, CO)
- 8 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Guest Services Associate - WorldMark Grand Elk
- Granby, CO (23 miles from Black Hawk, CO)
- 9 days ago
- Granby, CO (23 miles from Black Hawk, CO)
- 9 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Westminster, CO (23 miles from Black Hawk, CO)
- 10 days ago
- Westminster, CO (23 miles from Black Hawk, CO)
- 10 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Customer Concierge Specialist (Centennial Dx)
- Golden, CO (14 miles from Black Hawk, CO)
- 11 days ago
- Golden, CO (14 miles from Black Hawk, CO)
- 11 days ago
Job Purpose The Customer Concierge Team Member will be instrumental in learning how to provide a quality and positive customer experience for internal and external customers at a baseline level....
- Louisville, CO (21 miles from Black Hawk, CO)
- 11 days ago
- Louisville, CO (21 miles from Black Hawk, CO)
- 11 days ago
The Technology Concierge is responsible for the daily on-site community support of technology needs to enhance the resident experience....
- Superior, CO (21 miles from Black Hawk, CO)
- 12 days ago
- Superior, CO (21 miles from Black Hawk, CO)
- 12 days ago
Guest Services Associate I Under immediate supervision, this is the entry-level class in the Guest Services Associate series....
Guest service background preferred with excellent knowledge of service standards. Solution oriented and guest focused. Basic computer skills. Polite, confident and patient. Ability to multitask....
Concierge-Breakfast Attn Thursday - Monday 5:00 am - 1:00P
- Broomfield, CO (24 miles from Black Hawk, CO)
- 24 days ago
- Broomfield, CO (24 miles from Black Hawk, CO)
- 24 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Overview Job Title: Concierge Lounge Attendant Salary: $20 + tips Status: Full Time Shift: Varies Monarch Casino Resort in Black Hawk is a 23 story resort with over 500 rooms, 4 restaurants, and the...
- Broomfield, CO (24 miles from Black Hawk, CO)
- 30+ days ago
- Broomfield, CO (24 miles from Black Hawk, CO)
- 30+ days ago
We are hiring for Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience....
- Boulder, CO (23 miles from Black Hawk, CO)
- 45+ days ago
- Boulder, CO (23 miles from Black Hawk, CO)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for Black Hawk, CO
Moving to Black Hawk, CO? Find some basic demographic data about Black Hawk, CO below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Black Hawk, CO
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Black Hawk, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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