Concierge Jobs in Castle Rock, CO

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-4 of 4 Jobs

Spa Concierge - The Woodhouse Day Spa (Littleton)

  • Littleton, CO (22 miles from Castle Rock, CO)
  • 7 days ago
  • Littleton, CO (22 miles from Castle Rock, CO)
  • 7 days ago

The Spa Concierge is responsible for preparing beverages for the guests prior to, during, between and after services....

Concierge (PRN As Needed) - Day/Night Shift, Pay Range: $19 - $20.95

  • Centennial, CO (21 miles from Castle Rock, CO)
  • 14 days ago
  • Centennial, CO (21 miles from Castle Rock, CO)
  • 14 days ago

Job Description Join Our Team as a Concierge Extraordinaire! Looking for a role where no two days are the same? Love meeting new people and making a great first impression?...

Summer Pool Concierge

  • Parker, CO (13 miles from Castle Rock, CO)
  • 17 days ago
  • Parker, CO (13 miles from Castle Rock, CO)
  • 17 days ago

Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...

Membership Concierge-Opening Shifts

  • Centennial, CO (21 miles from Castle Rock, CO)
  • 28 days ago
  • Centennial, CO (21 miles from Castle Rock, CO)
  • 28 days ago

Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....

Demographic Data for Castle Rock, CO

Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.


Local
National
94,063
2,517
Medium/Lg

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Il lavoro di un Luxury Concierge
Chi e Santi Roggio?Santi Roggio, Head Concierge del Grand Hotel Timeo di Taormina, a Belmond Hotel, e Presidente della FAIPA Chiavi d'Oro della Regione Sicilia.Cosa imparerai da Santi?Se il...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Castle Rock, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Castle Rock, CO offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Castle Rock, CO
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills