Concierge Jobs in Castle Rock, CO
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Spa Concierge - The Woodhouse Day Spa (Littleton)
- Littleton, CO (22 miles from Castle Rock, CO)
- 7 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 7 days ago
The Spa Concierge is responsible for preparing beverages for the guests prior to, during, between and after services....
Concierge (PRN As Needed) - Day/Night Shift, Pay Range: $19 - $20.95
- Centennial, CO (21 miles from Castle Rock, CO)
- 14 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 14 days ago
Job Description Join Our Team as a Concierge Extraordinaire! Looking for a role where no two days are the same? Love meeting new people and making a great first impression?...
- Parker, CO (13 miles from Castle Rock, CO)
- 17 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 17 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Membership Concierge-Opening Shifts
- Centennial, CO (21 miles from Castle Rock, CO)
- 28 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 28 days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Castle Rock, CO
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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