Concierge Jobs in East Hartford, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - BDL Airport
- Windsor Locks, CT (10 miles from East Hartford, CT)
- 7 hours ago
- Windsor Locks, CT (10 miles from East Hartford, CT)
- 7 hours ago
High School Diploma or G.E.D. required Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support Must have a valid US driver's license...
Seasonal Customer Experience Representative - BDL Airport
- Windsor Locks, CT (10 miles from East Hartford, CT)
- 1 day ago
- Windsor Locks, CT (10 miles from East Hartford, CT)
- 1 day ago
Overview Enterprise Mobility at the Bradley International Airport (BDL) has an exciting opportunity for a Customer Experience Representative. The Customer Experience Representative will provide...
Concierge Associate (777 Main Street)
- Hartford, CT (2 miles from East Hartford, CT)
- 30+ days ago
- Hartford, CT (2 miles from East Hartford, CT)
- 30+ days ago
Assist residents and their guests in a courteous and efficient manner. Play a vital role in ensuring the overall resident/guest satisfaction....
- Manchester, CT (5 miles from East Hartford, CT)
- 45+ days ago
- Manchester, CT (5 miles from East Hartford, CT)
- 45+ days ago
Hospitality Assistant Job Type: Permanent Job Sector: Unspecified Region: North West Location: Manchester Salary Description: Competitive Posted: 24/01/2025 Recruiter: Compass Group Job Ref:...
- Farmington, CT (11 miles from East Hartford, CT)
- 60+ days ago
- Farmington, CT (11 miles from East Hartford, CT)
- 60+ days ago
Summary: Handle incoming inquiries through multiple contact channels for our CNY HMO members. Effectively and efficiently communicate resolutions to members requests ensuring high First Contact...
Demographic Data for East Hartford, CT
Moving to East Hartford, CT? Find some basic demographic data about East Hartford, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in East Hartford, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in East Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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