Concierge Jobs in New Haven, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Westport, CT (24 miles from New Haven, CT)
- 2 days ago
- Westport, CT (24 miles from New Haven, CT)
- 2 days ago
A Day in the Life: As the Concierge, no one day is ever the same!...
- Trumbull, CT (14 miles from New Haven, CT)
- 9 days ago
- Trumbull, CT (14 miles from New Haven, CT)
- 9 days ago
messages, as appropriate Greets all visitors in a friendly, courteous and professional manner....
- Southport, CT (21 miles from New Haven, CT)
- 9 days ago
- Southport, CT (21 miles from New Haven, CT)
- 9 days ago
messages, as appropriate Greets all visitors in a friendly, courteous and professional manner....
Lab Concierge New Haven, CT Posted: 02/26/2025 Industry: Scientific and Life Sciences Job Number: 17494 JOB DESCRIPTION Connexion's mission is to provide "best in class" services to job seekers....
- Fairfield, CT (20 miles from New Haven, CT)
- 12 days ago
- Fairfield, CT (20 miles from New Haven, CT)
- 12 days ago
Tienes pasion por el servicio al cliente? Buscas un puesto con posibilidades de carrera dentro de la compania hotelera mas grande del mundo? No busques mas, en W Barcelona te estamos esperando!...
- Newtown, CT (21 miles from New Haven, CT)
- 13 days ago
- Newtown, CT (21 miles from New Haven, CT)
- 13 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Bridgeport, CT (17 miles from New Haven, CT)
- 28 days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 28 days ago
Will Rogers had it figured out when he said You never get a second chance to make a first impression Our concierges are personable and friendly individuals who play a large role in creating a meaningful...
Demographic Data for New Haven, CT
Moving to New Haven, CT? Find some basic demographic data about New Haven, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New Haven, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New Haven, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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