Concierge Jobs in New Haven, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Wallingford, CT (11 miles from New Haven, CT)
- 2 days ago
- Wallingford, CT (11 miles from New Haven, CT)
- 2 days ago
Pay rate: $20.00-$22.00/Hour Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to...
- Bridgeport, CT (17 miles from New Haven, CT)
- 9 days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 9 days ago
Will Rogers had it figured out when he said You never get a second chance to make a first impression Our concierges are personable and friendly individuals who play a large role in creating a meaningful...
Dietary Aide - Dining Concierge
- Bridgeport, CT (17 miles from New Haven, CT)
- 18 days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 18 days ago
Customer Service. 1.1 Provides the highest level of customer service to all customers by greeting them in a courteous and professional manner. 2....
Guest Services Associate II (Starting at $18.50 hr) - Wyndham Newport Long Wharf
- New Haven, CT
- 30+ days ago
- New Haven, CT
- 30+ days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Fairfield, CT (20 miles from New Haven, CT)
- 30+ days ago
- Fairfield, CT (20 miles from New Haven, CT)
- 30+ days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Lab Concierge New Haven, CT Posted: 02/26/2025 Industry: Scientific and Life Sciences Job Number: 17494 JOB DESCRIPTION Connexion's mission is to provide "best in class" services to job seekers....
- Bridgeport, CT (17 miles from New Haven, CT)
- 60+ days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 60+ days ago
Will Rogers had it figured out when he said You never get a second chance to make a first impression Our concierges are personable and friendly individuals who play a large role in creating a meaningful...
Demographic Data for New Haven, CT
Moving to New Haven, CT? Find some basic demographic data about New Haven, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New Haven, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New Haven, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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