Concierge Jobs in Brandon, FL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Care Agent, Full-Time, Marketing - Lakeland
- Lakeland, FL (24 miles from Brandon, FL)
- 9 hours ago
- Lakeland, FL (24 miles from Brandon, FL)
- 9 hours ago
This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by phone, email and letter and have general praise, inquiries, or concerns...
- Wesley Chapel, FL (18 miles from Brandon, FL)
- 2 days ago
- Wesley Chapel, FL (18 miles from Brandon, FL)
- 2 days ago
Provides outstanding service to our members and their guests professionally and courteously....
- Tampa, FL (10 miles from Brandon, FL)
- 4 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 4 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Concierge/Performance Associate
- Tampa, FL (10 miles from Brandon, FL)
- 6 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 6 days ago
Sedgwick Concierge/Performance Associate in Tampa , Florida Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague....
- Tampa, FL (10 miles from Brandon, FL)
- 6 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 6 days ago
Responsible for conducting ticket sales at the ticket windows or guest services to all aquarium guests, including handling cash, debits, checks and credit card sales....
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 7 days ago
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 7 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- St Petersburg, FL (24 miles from Brandon, FL)
- 8 days ago
- St Petersburg, FL (24 miles from Brandon, FL)
- 8 days ago
Job Summary and Qualifications As a Patient Experience Concierge, you will provide exceptional service to our patient population....
Concierge PRN- Variable Shifts- Weekdays & Weekends
- Tampa, FL (10 miles from Brandon, FL)
- 10 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 10 days ago
Conducts tours Qualifications The expertise and experiences youll need to succeed : High school diploma or equivalent 1 year experience in hospitality, hotel guest services or hospital setting....
Member Concierge Closing Shift
- Tampa, FL (10 miles from Brandon, FL)
- 17 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 17 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Concierge Performance Associate (11a-8p or 12p-9pm with weekends required)
- Tampa, FL (10 miles from Brandon, FL)
- 19 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 19 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Concierge Performance Associate (11a-8p or 12p-9pm with weekends required) PRIMARY PURPOSE: To assist Property Repair Solutions...
Front Desk Concierge- Full Time Position
- Tampa, FL (10 miles from Brandon, FL)
- 21 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 21 days ago
As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and...
- Tampa, FL (10 miles from Brandon, FL)
- 27 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 27 days ago
You are responsible for providing quality guest service as it pertains to our lifestyle programming in our amenity floor outlets in a gracious and professional manner....
- Tampa, FL (10 miles from Brandon, FL)
- 28 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 28 days ago
The Concierge engages in numerous face-to-face, telephonic and written exchanges throughout the course of their responsibilities....
Concierge (Overnight, Part-Time)
- Tampa, FL (10 miles from Brandon, FL)
- 30+ days ago
- Tampa, FL (10 miles from Brandon, FL)
- 30+ days ago
Job Overview: This position serves residents by providing information and services. Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent...
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 30+ days ago
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 30+ days ago
YOUR ROLE AS A CONCIERGE MANAGER: As a rock star Concierge Manager, your number one priority is organizing and implementing our Concierge Club program....
Demographic Data for Brandon, FL
Moving to Brandon, FL? Find some basic demographic data about Brandon, FL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brandon, FL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brandon, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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