Concierge Jobs in Brooksville, FL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Hudson, FL (23 miles from Brooksville, FL)
- 1 day ago
- Hudson, FL (23 miles from Brooksville, FL)
- 1 day ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Inverness, FL (17 miles from Brooksville, FL)
- 7 days ago
- Inverness, FL (17 miles from Brooksville, FL)
- 7 days ago
We offer 24-hour emergency room services, heart and vascular care, orthopedic and spine care, womens services, primary stroke center, minimally invasive surgery including robotics and bariatrics....
Guest Service Specialist - Campaign
- Spring Hill, FL (8 miles from Brooksville, FL)
- 30+ days ago
- Spring Hill, FL (8 miles from Brooksville, FL)
- 30+ days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- San Antonio, FL (18 miles from Brooksville, FL)
- 90+ days ago
- San Antonio, FL (18 miles from Brooksville, FL)
- 90+ days ago
Answers all incoming calls to the guest service desk....
Demographic Data for Brooksville, FL
Moving to Brooksville, FL? Find some basic demographic data about Brooksville, FL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brooksville, FL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brooksville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Driving
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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