Concierge Jobs in Melbourne, FL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Inside Sales and Customer Care Agent
- Rockledge, FL (16 miles from Melbourne, FL)
- 11 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 11 days ago
Position Summary: The primary duty of an Inside Sales & Customer Support Specialist is to sell additional services to existing and former customers by phone. They will also provide administrative...
Keep track of Customers dietary restrictions and allergies Partner with key leaders of strategic areas such as Marketing, Sales, Design, Production and Corp....
- Viera, FL (11 miles from Melbourne, FL)
- 17 days ago
- Viera, FL (11 miles from Melbourne, FL)
- 17 days ago
Job Summary: The Concierge serves as an ambassador for the Community....
Security Guard/Night Concierges
- Viera, FL (11 miles from Melbourne, FL)
- 30+ days ago
- Viera, FL (11 miles from Melbourne, FL)
- 30+ days ago
Responsibilities: The Security Guard/Evening & Night Concierge supports the community in maintaining a safe and secure environment during evening and nighttime hours....
Customer Experience Representative
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 45+ days ago
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 45+ days ago
services, or administrative support- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.- A minimum...
What You’ll Be Doing The Concierge Sales Representative is the Subject Matter Expert (SME) for all pre-sales inquiries/questions regarding the automotive purchase of luxury vehicles....
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Melbourne, FL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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