Concierge Jobs in Miami, FL

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 59 Jobs

Overnight Residential Concierge

  • Miami Beach, FL (3 miles from Miami, FL)
  • 13 hours ago
  • Miami Beach, FL (3 miles from Miami, FL)
  • 13 hours ago

What you bring Professional and courteous attitude; deals effectively with all levels of internal and external contacts Ability to keep the senior management well informed of any residents problems...

Residences Concierge

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 1 day ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 1 day ago

POSITION SUMMARY Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making...

Patient Care Concierge

  • Hialeah, FL (7 miles from Miami, FL)
  • 1 day ago
  • Hialeah, FL (7 miles from Miami, FL)
  • 1 day ago

Answer all phone calls professionally and courteously, taking detailed and accurate messages....

Fitness Concierge

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago

We currently have an opportunity for a well-rounded and seasoned Fitness Concierge to join our Pier Sixty-Six Club team!...

Title: Guest Services Associate - Club Wyndham Palm Aire Resort

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago

How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...

Concierge Coordinator (H) - SoLe Mia

  • North Miami, FL (8 miles from Miami, FL)
  • 4 days ago
  • North Miami, FL (8 miles from Miami, FL)
  • 4 days ago

The University of Miami UHealth - Department of Executive Medicine at SoLe Mia has an exciting opportunity for a Concierge Coordinator....

Concierge (Full-Time)

  • Hollywood, FL (17 miles from Miami, FL)
  • 4 days ago
  • Hollywood, FL (17 miles from Miami, FL)
  • 4 days ago

Job Overview: This position serves residents by providing information and services. Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent...

Concierge

  • Miami, FL
  • 5 days ago
  • Miami, FL
  • 5 days ago

Job Overview: This position serves residents by providing information and services. Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent...

Weekend call may be shared with other physicians in the UHealth Premier Concierge Medicine practice....

In House Vacation Sales Concierge (Pre-arrival)

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 7 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 7 days ago

Concierge, and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements....

The Lead Guest Concierge is exemplifies the qualities of the Director of First Impression. Responsible for initial and on-going training of Patient Experience Concierge staff....

Concierge/Performance Associate

  • Miami, FL
  • 8 days ago
  • Miami, FL
  • 8 days ago

Sedgwick Concierge/Performance Associate in Miami , Florida Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague....

Concierge - Lead

  • Miami, FL
  • 8 days ago
  • Miami, FL
  • 8 days ago

Must ensure the concierge desk and lobby are clean, organized, and tidy....

Patient Experience Concierge

  • Miami, FL
  • 9 days ago
  • Miami, FL
  • 9 days ago

Coordinates patient and guest services for reception area....

Flow Experience Agent (Concierge)

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 10 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 10 days ago

About the Company Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment...

Demographic Data for Miami, FL

Moving to Miami, FL? Find some basic demographic data about Miami, FL below.


Local
National
1,864,956
72,024
Large

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Hospitality Masterclass: Luxury Concierge Training
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...

Salary for Concierge Jobs in Miami, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Miami, FL offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Miami, FL
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills