Concierge Jobs in Miami, FL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Overnight Residential Concierge
- Miami Beach, FL (3 miles from Miami, FL)
- 13 hours ago
- Miami Beach, FL (3 miles from Miami, FL)
- 13 hours ago
What you bring Professional and courteous attitude; deals effectively with all levels of internal and external contacts Ability to keep the senior management well informed of any residents problems...
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
POSITION SUMMARY Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making...
- Hialeah, FL (7 miles from Miami, FL)
- 1 day ago
- Hialeah, FL (7 miles from Miami, FL)
- 1 day ago
Answer all phone calls professionally and courteously, taking detailed and accurate messages....
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
We currently have an opportunity for a well-rounded and seasoned Fitness Concierge to join our Pier Sixty-Six Club team!...
Title: Guest Services Associate - Club Wyndham Palm Aire Resort
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Concierge Coordinator (H) - SoLe Mia
- North Miami, FL (8 miles from Miami, FL)
- 4 days ago
- North Miami, FL (8 miles from Miami, FL)
- 4 days ago
The University of Miami UHealth - Department of Executive Medicine at SoLe Mia has an exciting opportunity for a Concierge Coordinator....
- Hollywood, FL (17 miles from Miami, FL)
- 4 days ago
- Hollywood, FL (17 miles from Miami, FL)
- 4 days ago
Job Overview: This position serves residents by providing information and services. Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent...
Job Overview: This position serves residents by providing information and services. Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent...
Staff Physician - Internal Medicine (Premier Concierge Medicine)
- Miami, FL
- 6 days ago
- Miami, FL
- 6 days ago
Weekend call may be shared with other physicians in the UHealth Premier Concierge Medicine practice....
In House Vacation Sales Concierge (Pre-arrival)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 7 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 7 days ago
Concierge, and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements....
Lead Patient Experience Concierge, Concierge Services, FT, Varies
- Miami, FL
- 7 days ago
- Miami, FL
- 7 days ago
The Lead Guest Concierge is exemplifies the qualities of the Director of First Impression. Responsible for initial and on-going training of Patient Experience Concierge staff....
Sedgwick Concierge/Performance Associate in Miami , Florida Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague....
Must ensure the concierge desk and lobby are clean, organized, and tidy....
Coordinates patient and guest services for reception area....
Flow Experience Agent (Concierge)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 10 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 10 days ago
About the Company Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Miami, FL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills