Concierge Jobs in Naples, FL

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 17 Jobs

Banquets and Conferences Concierge

  • Naples, FL
  • 1 day ago
  • Naples, FL
  • 1 day ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....

Events Concierge

  • Naples, FL
  • 1 day ago
  • Naples, FL
  • 1 day ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....

Concierge

  • Bonita Springs, FL (13 miles from Naples, FL)
  • 1 day ago
  • Bonita Springs, FL (13 miles from Naples, FL)
  • 1 day ago

Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...

LPN Healthpark Concierge

  • Naples, FL
  • 1 day ago
  • Naples, FL
  • 1 day ago

complaint for each case filed Review cases to determine if they are eligible for warrant and schedule hearings Set eligible cases for court and send notifications Provide accurate, efficient, and courteous...

Events Concierge

  • Marco Island, FL (15 miles from Naples, FL)
  • 4 days ago
  • Marco Island, FL (15 miles from Naples, FL)
  • 4 days ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation....

Retail Customer Experience Representative

  • Naples, FL
  • 8 days ago
  • Naples, FL
  • 8 days ago

Answer customer calls in a professional and courteous manner. Maintain prompt and consistent attendance, adhering to the schedule. Qualifications: Strong communication and customer service skills....

Security Guard Lobby Concierge

  • Naples, FL
  • 8 days ago
  • Naples, FL
  • 8 days ago

The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building....

Security Guard Front Desk Concierge

  • Naples, FL
  • 9 days ago
  • Naples, FL
  • 9 days ago

The officer must be polite, courteous, and speak fluent English. Weekly or Daily Pay options! State security training, sponsored by Allied! Career advancement opportunities!...

Concierge Medicine Opportunity Florida's Premier Paradise Coast Practice Highlights: Mon-Fri Schedule, Outpatient ONLY - No Inpatient Duties!...

Medical Practice Schedule : Start in Fall of 2021 Clinic Hours: Mon-Fri 8am-5pm, then on call for your own patients Flexible call schedule with other concierge physicians Assignment : Outpatient Only...

Guest Service Specialist

  • Bonita Springs, FL (13 miles from Naples, FL)
  • 21 days ago
  • Bonita Springs, FL (13 miles from Naples, FL)
  • 21 days ago

We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....

Coordinator Referral Concierge Offices

  • Naples, FL
  • 23 days ago
  • Naples, FL
  • 23 days ago

Summary We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment/selection...

Chef Concierge

  • Naples, FL
  • 25 days ago
  • Naples, FL
  • 25 days ago

- Takes part in the interview process and trains the Concierge Staff. Takes the lead in day-to-day performance of the staff....

Part-Time Spa Concierge

  • Naples, FL
  • 30+ days ago
  • Naples, FL
  • 30+ days ago

KEY RELATIONSHIPS: Internal: Employees in the Spa, Fitness Center, Pool, Food and Beverage, Guest Services - PBX, Reservations, Guest Services - Front Desk, Laundry, Housekeeping and Property Operations...

Color & Curl Concierge

  • Naples, FL
  • 60+ days ago
  • Naples, FL
  • 60+ days ago

Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...

Demographic Data for Naples, FL

Moving to Naples, FL? Find some basic demographic data about Naples, FL below.


Local
National
326,257
12,245
Large

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Corso Completo sul Concierge in Hotel
Chi e Santi Roggio?Santi Roggio, Head Concierge del Grand Hotel Timeo di Taormina, a Belmond Hotel, e Presidente della FAIPA Chiavi d'Oro della Regione Sicilia.Cosa imparerai da Santi?Se il...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Naples, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Naples, FL offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.6%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Naples, FL
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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