Concierge Jobs in Georgia
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
Concierge Lounge Attendant - Marriott Savannah Riverfront
- Savannah, GA
- 1 day ago
- Savannah, GA
- 1 day ago
concierge lounge....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
This is a part time position working Saturday and Sunday 1pm - 7pm. Responsibilities: Opens rooms and prepares entrance for the receiving of members. Handles morning reports for the schedule of...
Position Summary The Membership Concierge III Life Time Work delivers the highest quality customer service to all members and guests....
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Previous concierge experience required....
Join Our Team at Vitality Living as a Concierge at Vitality Milton Community! Are you looking for a job where you can make a real difference?...
Concierge Garden Plaza at Lawrenceville Lawrenceville, GA Employment Status: Part-Time Shift: Any Position Summary The Concierge provides customer service and reception to residents and families, primarily...
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature...
What You'll Do: The Concierge Team Lead oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services....
Remote WorkProvide concierge services for all events, transportation arrangements, luggage storage, and coat check....
Job Description We are seeking a professional and friendly Concierge to join our team in Brunswick, United States....
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Georgia
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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