Concierge Jobs in Hawaii
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At...
Title: Guest Services Associate: Club Wyndham Holua Resort at Mauna Loa Village
- Kailua Kona, HI
- 2 days ago
- Kailua Kona, HI
- 2 days ago
Can be Day or Evening shifts How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable...
$1000 Signing Bonus: Concierge Agent - Full Time
- Kailua Kona, HI
- 3 days ago
- Kailua Kona, HI
- 3 days ago
CONCIERGE AGENT The Four Seasons Resort Hualalai is looking for a Concierge Agent who share s a passion for excellence and who infuse s enthusiasm into everything they do....
Clean, vacuum and sanitize area after events. Process Laundry. Restock supplies; alert management to low inventory. Greet customers in a polite, positive manner....
Activity Sales Concierge $20/hr + Commissions + Training Pay
- Lahaina, HI
- 5 days ago
- Lahaina, HI
- 5 days ago
Provide concierge services to all location guests and encourage participation in a Sales Presentation Tour....
Qualifications At least 2 years of Guest Service/Front of House/ or related discipline and leadership experience required. Computer literacy in Microsoft Window applications required....
Honolulu Healthcare Concierge We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry....
SCHEDULE DETAILS: Our In House Marketing Concierge will work a flexible schedule to include weekends and holidays....
#BELIMITLESS Department: Concierge...
Ability to make a difference through our Corporate Social Responsibility activities Job Description Job Title: Concierge (Full-time) Hourly Rate: $26.47 As a Concierge, you will be connecting guests...
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Title: Evening Guest Services Associate: Club Wyndham Kona Coast Resort
- Kailua Kona, HI
- 21 days ago
- Kailua Kona, HI
- 21 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Work in a company where people truly believe in what theyre doing. At OUTRIGGER Resorts & Hotels,...
Paying special attention to front line guest service excellence standards....
Job Specifics: Member/Guest Emails Concierge is the main contact for all members/guests. Members, guests, and prospects will contact concierge primarily via email....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hawaii
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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