Concierge Jobs in Aurora, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Willowbrook, IL (17 miles from Aurora, IL)
- 19 hours ago
- Willowbrook, IL (17 miles from Aurora, IL)
- 19 hours ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Naperville, IL (6 miles from Aurora, IL)
- 1 day ago
- Naperville, IL (6 miles from Aurora, IL)
- 1 day ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
- Warrenville, IL (4 miles from Aurora, IL)
- 4 days ago
- Warrenville, IL (4 miles from Aurora, IL)
- 4 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Oak Brook, IL (16 miles from Aurora, IL)
- 8 days ago
- Oak Brook, IL (16 miles from Aurora, IL)
- 8 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Bloomingdale, IL (14 miles from Aurora, IL)
- 8 days ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 8 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Membership Concierge- Nights/Weekends
- Romeoville, IL (13 miles from Aurora, IL)
- 10 days ago
- Romeoville, IL (13 miles from Aurora, IL)
- 10 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Bilingual Mortgage Concierge Specialist - Spanish
- Downers Grove, IL (12 miles from Aurora, IL)
- 13 days ago
- Downers Grove, IL (12 miles from Aurora, IL)
- 13 days ago
Client and Realtor Concierge System: Maintain a comprehensive concierge system for realtors and customers to enhance their experience....
- Elgin, IL (15 miles from Aurora, IL)
- 29 days ago
- Elgin, IL (15 miles from Aurora, IL)
- 29 days ago
General Summary of Duties: The Players Club Representative provides quality customer service, issues Caesars Rewards cards to new and existing guests efficiently and accurately executes...
- Elgin, IL (15 miles from Aurora, IL)
- 45+ days ago
- Elgin, IL (15 miles from Aurora, IL)
- 45+ days ago
JOB SUMMARY Responsible for providing exceptional guest service, computer entries and poker games clerical work....
- Schaumburg, IL (19 miles from Aurora, IL)
- 30+ days ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Oak Brook, IL (17 miles from Aurora, IL)
- 30+ days ago
- Oak Brook, IL (17 miles from Aurora, IL)
- 30+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Rosemont, IL (23 miles from Aurora, IL)
- 60+ days ago
- Rosemont, IL (23 miles from Aurora, IL)
- 60+ days ago
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
- St Charles, IL (10 miles from Aurora, IL)
- 60+ days ago
- St Charles, IL (10 miles from Aurora, IL)
- 60+ days ago
Knowledge of how to greet the public courteously, obtain information and provide accurate and informative guidance....
- Oak Brook, IL (17 miles from Aurora, IL)
- 60+ days ago
- Oak Brook, IL (17 miles from Aurora, IL)
- 60+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Sales Associate Color & Curl Concierge 06580
- Bloomingdale, IL (14 miles from Aurora, IL)
- 60+ days ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 60+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Aurora, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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