Concierge Jobs in Gurnee, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 4 days ago
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 4 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Concierge Service Associate (Normal, IL)
- Deerfield, IL (14 miles from Gurnee, IL)
- 8 days ago
- Deerfield, IL (14 miles from Gurnee, IL)
- 8 days ago
Anticipated End Date: 2025-04-25 Position Title: Concierge Service Associate (Normal, IL) Job Description: Title: Concierge Service Associate Location: This position will work an hybrid model, where...
- Algonquin, IL (24 miles from Gurnee, IL)
- 10 days ago
- Algonquin, IL (24 miles from Gurnee, IL)
- 10 days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
- Northbrook, IL (18 miles from Gurnee, IL)
- 10 days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 10 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Membership Concierge - Full Time
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 11 days ago
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 11 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Kenosha, WI (17 miles from Gurnee, IL)
- 14 days ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 14 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 21 days ago
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 21 days ago
Step into a successful, well-established concierge practice from a prominent retiring Primary Care Physician with a panel of 300-500 patients....
- Crystal Lake, IL (19 miles from Gurnee, IL)
- 25 days ago
- Crystal Lake, IL (19 miles from Gurnee, IL)
- 25 days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 30+ days ago
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 30+ days ago
Physician- Concierge Medicine Physician- Concierge Medicine locations NCO 600 W Lake Cook Rd Buffalo Grove time type Full time posted on Posted 4 Days Ago job requisition id R25632 Physician- Concierge...
- Schaumburg, IL (24 miles from Gurnee, IL)
- 30+ days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 30+ days ago
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Riverwoods, IL (14 miles from Gurnee, IL)
- 30+ days ago
- Riverwoods, IL (14 miles from Gurnee, IL)
- 30+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Northbrook, IL (18 miles from Gurnee, IL)
- 45+ days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 45+ days ago
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
- Northbrook, IL (18 miles from Gurnee, IL)
- 60+ days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 60+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Gurnee, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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