Concierge Jobs in Gurnee, IL

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-14 of 14 Jobs

Membership Concierge

  • Highland Park, IL (14 miles from Gurnee, IL)
  • 18 hours ago
  • Highland Park, IL (14 miles from Gurnee, IL)
  • 18 hours ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Physician- Concierge Medicine

  • Buffalo Grove, IL (14 miles from Gurnee, IL)
  • 1 day ago
  • Buffalo Grove, IL (14 miles from Gurnee, IL)
  • 1 day ago

Step into a successful, well-established concierge practice from a prominent retiring Primary Care Physician with a panel of 300-500 patients....

Concierge

  • Mount Pleasant, WI (22 miles from Gurnee, IL)
  • 2 days ago
  • Mount Pleasant, WI (22 miles from Gurnee, IL)
  • 2 days ago

Experience Required: Typically requires 1 year of experience in service management as a concierge or greeter in a large public facility....

Membership Concierge Level II

  • Schaumburg, IL (24 miles from Gurnee, IL)
  • 2 days ago
  • Schaumburg, IL (24 miles from Gurnee, IL)
  • 2 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Seasonal Pool Concierge

  • Lake Zurich, IL (12 miles from Gurnee, IL)
  • 4 days ago
  • Lake Zurich, IL (12 miles from Gurnee, IL)
  • 4 days ago

Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...

ClubLife Concierge

  • Riverwoods, IL (14 miles from Gurnee, IL)
  • 4 days ago
  • Riverwoods, IL (14 miles from Gurnee, IL)
  • 4 days ago

Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....

Community Concierge

  • Palatine, IL (19 miles from Gurnee, IL)
  • 7 days ago
  • Palatine, IL (19 miles from Gurnee, IL)
  • 7 days ago

Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....

Concierge

  • Deerfield, IL (14 miles from Gurnee, IL)
  • 8 days ago
  • Deerfield, IL (14 miles from Gurnee, IL)
  • 8 days ago

Shift: every other Sunday from 7:00 am to 7:00 pm. Essential Duties and Responsibilities include the following. Other duties may be assigned. Greets residents and provides general assistance to...

Beauty Concierge - Northbrook

  • Northbrook, IL (18 miles from Gurnee, IL)
  • 11 days ago
  • Northbrook, IL (18 miles from Gurnee, IL)
  • 11 days ago

Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...

Concierge Security - Patrol

  • Kenosha, WI (17 miles from Gurnee, IL)
  • 20 days ago
  • Kenosha, WI (17 miles from Gurnee, IL)
  • 20 days ago

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...

Concierge Security - Overnights

  • Burlington, WI (24 miles from Gurnee, IL)
  • 27 days ago
  • Burlington, WI (24 miles from Gurnee, IL)
  • 27 days ago

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...

Concierge Banker - Arlington Heights branch

  • Arlington Heights, IL (18 miles from Gurnee, IL)
  • 28 days ago
  • Arlington Heights, IL (18 miles from Gurnee, IL)
  • 28 days ago

The Concierge is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team....

Member Concierge Leader

  • Vernon Hills, IL (9 miles from Gurnee, IL)
  • 45+ days ago
  • Vernon Hills, IL (9 miles from Gurnee, IL)
  • 45+ days ago

Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....

Guest Concierge

  • Northbrook, IL (18 miles from Gurnee, IL)
  • 45+ days ago
  • Northbrook, IL (18 miles from Gurnee, IL)
  • 45+ days ago

The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....

Demographic Data for Gurnee, IL

Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.


Local
National
37,650
1,255
Medium

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Il lavoro di un Luxury Concierge
Chi e Santi Roggio?Santi Roggio, Head Concierge del Grand Hotel Timeo di Taormina, a Belmond Hotel, e Presidente della FAIPA Chiavi d'Oro della Regione Sicilia.Cosa imparerai da Santi?Se il...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Gurnee, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Gurnee, IL offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Gurnee, IL
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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