Concierge Jobs in Gurnee, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Highland Park, IL (14 miles from Gurnee, IL)
- 18 hours ago
- Highland Park, IL (14 miles from Gurnee, IL)
- 18 hours ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 1 day ago
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 1 day ago
Step into a successful, well-established concierge practice from a prominent retiring Primary Care Physician with a panel of 300-500 patients....
- Mount Pleasant, WI (22 miles from Gurnee, IL)
- 2 days ago
- Mount Pleasant, WI (22 miles from Gurnee, IL)
- 2 days ago
Experience Required: Typically requires 1 year of experience in service management as a concierge or greeter in a large public facility....
- Schaumburg, IL (24 miles from Gurnee, IL)
- 2 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 2 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 4 days ago
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 4 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Riverwoods, IL (14 miles from Gurnee, IL)
- 4 days ago
- Riverwoods, IL (14 miles from Gurnee, IL)
- 4 days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Palatine, IL (19 miles from Gurnee, IL)
- 7 days ago
- Palatine, IL (19 miles from Gurnee, IL)
- 7 days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
- Deerfield, IL (14 miles from Gurnee, IL)
- 8 days ago
- Deerfield, IL (14 miles from Gurnee, IL)
- 8 days ago
Shift: every other Sunday from 7:00 am to 7:00 pm. Essential Duties and Responsibilities include the following. Other duties may be assigned. Greets residents and provides general assistance to...
- Northbrook, IL (18 miles from Gurnee, IL)
- 11 days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 11 days ago
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
- Kenosha, WI (17 miles from Gurnee, IL)
- 20 days ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 20 days ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
Concierge Security - Overnights
- Burlington, WI (24 miles from Gurnee, IL)
- 27 days ago
- Burlington, WI (24 miles from Gurnee, IL)
- 27 days ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
Concierge Banker - Arlington Heights branch
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 28 days ago
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 28 days ago
The Concierge is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team....
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 45+ days ago
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 45+ days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
- Northbrook, IL (18 miles from Gurnee, IL)
- 45+ days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 45+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Gurnee, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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