Concierge Jobs in Mokena, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Willowbrook, IL (14 miles from Mokena, IL)
- 1 day ago
- Willowbrook, IL (14 miles from Mokena, IL)
- 1 day ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Naperville, IL (20 miles from Mokena, IL)
- 2 days ago
- Naperville, IL (20 miles from Mokena, IL)
- 2 days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
#greatplacetowork Clarendale of Mokena is recruiting for a hospitality focused part time Concierge....
- Oak Brook, IL (21 miles from Mokena, IL)
- 9 days ago
- Oak Brook, IL (21 miles from Mokena, IL)
- 9 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Membership Concierge- Nights/Weekends
- Romeoville, IL (12 miles from Mokena, IL)
- 11 days ago
- Romeoville, IL (12 miles from Mokena, IL)
- 11 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Bilingual Mortgage Concierge Specialist - Spanish
- Downers Grove, IL (20 miles from Mokena, IL)
- 14 days ago
- Downers Grove, IL (20 miles from Mokena, IL)
- 14 days ago
Client and Realtor Concierge System: Maintain a comprehensive concierge system for realtors and customers to enhance their experience....
- Oak Brook, IL (18 miles from Mokena, IL)
- 30+ days ago
- Oak Brook, IL (18 miles from Mokena, IL)
- 30+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Oak Brook, IL (18 miles from Mokena, IL)
- 60+ days ago
- Oak Brook, IL (18 miles from Mokena, IL)
- 60+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Mokena, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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