Concierge Jobs in Willow Springs, IL

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 28 Jobs

Club Concierge

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 19 hours ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 19 hours ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....

Security Concierge

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 1 day ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 1 day ago

Position Summary The Security Concierge serves as a general security presence in the facility (internal/external) to prevent crimes and report suspicious activity....

Membership Concierge Level II

  • Schaumburg, IL (24 miles from Willow Springs, IL)
  • 2 days ago
  • Schaumburg, IL (24 miles from Willow Springs, IL)
  • 2 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Concierge (PRN)

  • Oak Brook, IL (6 miles from Willow Springs, IL)
  • 3 days ago
  • Oak Brook, IL (6 miles from Willow Springs, IL)
  • 3 days ago

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...

Beauty Concierge - State Street Rack

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 4 days ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 4 days ago

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....

Concierge

  • Lombard, IL (13 miles from Willow Springs, IL)
  • 4 days ago
  • Lombard, IL (13 miles from Willow Springs, IL)
  • 4 days ago

The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....

Concierge Part Time

  • Lombard, IL (13 miles from Willow Springs, IL)
  • 5 days ago
  • Lombard, IL (13 miles from Willow Springs, IL)
  • 5 days ago

Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....

Personal Concierge - Waldorf Astoria Chicago

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 7 days ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 7 days ago

effort to deliver outstanding guest service and financial profitability....

Weekend Security Concierge

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 7 days ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 7 days ago

Position Summary The Security Concierge serves as a general security presence in the facility (internal/external) to prevent crimes and report suspicious activity....

Membership Concierge

  • Skokie, IL (23 miles from Willow Springs, IL)
  • 13 days ago
  • Skokie, IL (23 miles from Willow Springs, IL)
  • 13 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Concierge - Luxury Living

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 18 days ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 18 days ago

WHAT YOU’LL BE DOING AS A RESIDENTIAL CONCIERGE Welcoming Ambassador: Greet residents and visitors with a friendly smile and genuine warmth....

Membership Concierge - overnight

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 18 days ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 18 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Business Travel Sales Administrative Concierge - Midwest Cluster

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 21 days ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 21 days ago

effort to deliver outstanding guest service and financial profitability....

ClubLife Concierge

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 22 days ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 22 days ago

Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....

Concierge

  • Chicago, IL (17 miles from Willow Springs, IL)
  • 23 days ago
  • Chicago, IL (17 miles from Willow Springs, IL)
  • 23 days ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....

Demographic Data for Willow Springs, IL

Moving to Willow Springs, IL? Find some basic demographic data about Willow Springs, IL below.


Local
National
5,272
144
Medium/Sm

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Hospitality Masterclass: Luxury Concierge Training
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...

Salary for Concierge Jobs in Willow Springs, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Willow Springs, IL offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Willow Springs, IL
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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