Concierge Jobs in Hammond, IN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Chicago, IL (19 miles from Hammond, IN)
- moments ago
- Chicago, IL (19 miles from Hammond, IN)
- moments ago
Additional Information Evening Shift, Pay: $24.64 - $27.02/hour Job Number 25044764 Job Category Rooms & Guest Services Operations Location Marriott Marquis Chicago, 2121 South Prairie Avenue, Chicago...
- Chicago, IL (19 miles from Hammond, IN)
- 11 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 11 hours ago
Position Summary The Security Concierge serves as a general security presence in the facility (internal/external) to prevent crimes and report suspicious activity....
- Oak Brook, IL (24 miles from Hammond, IN)
- 2 days ago
- Oak Brook, IL (24 miles from Hammond, IN)
- 2 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Beauty Concierge - State Street Rack
- Chicago, IL (19 miles from Hammond, IN)
- 4 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 4 days ago
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Personal Concierge - Waldorf Astoria Chicago
- Chicago, IL (19 miles from Hammond, IN)
- 6 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 6 days ago
effort to deliver outstanding guest service and financial profitability....
- Chicago, IL (19 miles from Hammond, IN)
- 6 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 6 days ago
Position Summary The Security Concierge serves as a general security presence in the facility (internal/external) to prevent crimes and report suspicious activity....
- Chicago, IL (19 miles from Hammond, IN)
- 17 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 17 days ago
WHAT YOU’LL BE DOING AS A RESIDENTIAL CONCIERGE Welcoming Ambassador: Greet residents and visitors with a friendly smile and genuine warmth....
Membership Concierge - overnight
- Chicago, IL (19 miles from Hammond, IN)
- 17 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 17 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Business Travel Sales Administrative Concierge - Midwest Cluster
- Chicago, IL (19 miles from Hammond, IN)
- 20 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 20 days ago
effort to deliver outstanding guest service and financial profitability....
- Chicago, IL (19 miles from Hammond, IN)
- 21 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 21 days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Chicago, IL (19 miles from Hammond, IN)
- 23 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 23 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Crown Point, IN (19 miles from Hammond, IN)
- 24 days ago
- Crown Point, IN (19 miles from Hammond, IN)
- 24 days ago
Sales Concierge (2500646) Job Description Online Sales Concierge - 2500646 Description D.R....
- Chicago, IL (19 miles from Hammond, IN)
- 28 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 28 days ago
Company DescriptionDo you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Chicago, IL (19 miles from Hammond, IN)
- 30+ days ago
- Chicago, IL (19 miles from Hammond, IN)
- 30+ days ago
If you answered yes, submit your application to learn more about the Concierge role and what it takes to be a milk + honey Daymaker!...
- Chicago, IL (19 miles from Hammond, IN)
- 30+ days ago
- Chicago, IL (19 miles from Hammond, IN)
- 30+ days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Demographic Data for Hammond, IN
Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hammond, IN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hammond, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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