Concierge Jobs in Westfield, IN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Indianapolis, IN (18 miles from Westfield, IN)
- 16 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 16 days ago
We are seeking to fill our Patient Concierge position with an experienced individual who is a master at multi-tasking and loves to help make patients feel welcome upon arrival....
- Indianapolis, IN (18 miles from Westfield, IN)
- 22 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 22 days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
Guest Services Associate - Club Wyndham at Avon
- Avon, IN (22 miles from Westfield, IN)
- 30+ days ago
- Avon, IN (22 miles from Westfield, IN)
- 30+ days ago
Starting Rate of Pay is $22 Per Hour + Full Benefits How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making...
Seasonal Media Center Concierge
- Indianapolis, IN (18 miles from Westfield, IN)
- 60+ days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 60+ days ago
POSITION TITLE : Seasonal Media Center Concierge DEPARTMENT : IMS Communications REPORTS TO: Senior Manager, Communications POSITION LOCATION: Indianapolis FLSA STATUS: Non-Exempt WORKER CATEGORY: Seasonal...
Demographic Data for Westfield, IN
Moving to Westfield, IN? Find some basic demographic data about Westfield, IN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Westfield, IN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Westfield, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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