Concierge Jobs in Iowa
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Beauty Concierge - The Plaza at Jordan Creek Rack
- West Des Moines, IA
- 1 day ago
- West Des Moines, IA
- 1 day ago
The ideal Nordstrom Rack team member enjoys working in a fast-pace, high-energy environment. A day in the life Keep the customer experience quick, easy and fun while helping customers uncover the...
Concierge Senior Living Community Jordan Creek
- West Des Moines, IA
- 3 days ago
- West Des Moines, IA
- 3 days ago
Concierge Part-time Pay Rate: $15.00 Non-exempt Schedule: Tuesday 8:00 A.M. - 4:00 P.M., Thursday 1:00 P.M. - 5:30 P.M., Friday 1:00 P.M. - 5:30 P.M., Saturday 4:00 P.M. - 8:00 P.M....
Summer Seasonal Customer Experience Representative- Cedar Rapids Airport
- Cedar Rapids, IA
- 5 days ago
- Cedar Rapids, IA
- 5 days ago
Overview Do you enjoy sales and customer service? Come and join Enterprise Rent-A-Car at the Cedar Rapids Airport! Learn sales, service and marketing from our top managers and gain real world...
Employment Type: Part time Shift: Day Shift Description: As our Concierge at MercyOne, under the supervision of the Manager of Patient Experience, you will exhibit and model a welcoming, he lpful and...
Previous experience in hospitality, guest services, or a related field is preferred....
Previous experience in hospitality, guest services, or a related field is preferred....
This is to be handled in The Sterling Touch friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction....
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Iowa
Moving to Iowa? Find some basic demographic data about Iowa below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Iowa
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Iowa offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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