Concierge Jobs in Kentucky
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Qualifications Minimum 6 months guest service experience required, preferably in a hotel or spa environment....
Qualifications Minimum 6 months guest service experience required, preferably in a hotel or spa environment....
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Driver - Hope Lodge (Daytime Shift /Monday - Friday)
- Lexington, KY
- 21 hours ago
- Lexington, KY
- 21 hours ago
Previous experience in hospitality, guest services, or a related field is preferred....
Our Mercedes Benz of Louisville location is searching for a Product Concierge! Mercedes-Benz is the most recognizable car brand in the world! And YOU will be promoting it!...
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Customer Experience Representative- Louisville Airport (SDF)
- Louisville, KY
- 9 days ago
- Louisville, KY
- 9 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Bilingual Customer Experience Representative (English/Spanish)
- Hebron, KY
- 12 days ago
- Hebron, KY
- 12 days ago
Job Type Full-time Description About Us KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and...
Remote WorkJob Summary and Qualifications Patient Experience Concierge As a Patient Experience Concierge, you will provide exceptional service to our patient population....
Ensures courteous, professional, sincere, and responsive communications with all customers (internal and external). Other duties as assigned....
Student Center Hospitality Assistant Job Details Job Location Kentucky Campus - Wilmore, KY Position Type Student Travel Percentage None Job Shift 10-15 Hours Job Category Student Services...
Richmond Place Senior Living is recruiting for a hospitality focused Concierge....
Description Patient Portal Concierge Requirements High school diploma or equivalency required....
The Concierge will assist residents by creating a welcoming and engaged community, with each resident involved and connected. The overall goal is to eliminate boredom and loneliness....
Demographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Kentucky
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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