Concierge Jobs in Biddeford, ME
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Kennebunk, ME (8 miles from Biddeford, ME)
- 8 days ago
- Kennebunk, ME (8 miles from Biddeford, ME)
- 8 days ago
Job Description We are seeking a knowledgeable and enthusiastic Concierge to join our team....
- Scarborough, ME (10 miles from Biddeford, ME)
- 21 days ago
- Scarborough, ME (10 miles from Biddeford, ME)
- 21 days ago
OurGuest Service Manager works along side our Guest Services Associates; there aretimes when the Guest Service Team will self-supervise and coordinate closelywith the bell staff....
Customer Experience Representative - Portland Jetport Airport
- Portland, ME (16 miles from Biddeford, ME)
- 30+ days ago
- Portland, ME (16 miles from Biddeford, ME)
- 30+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Experience Representative - Portland Airport
- Portland, ME (16 miles from Biddeford, ME)
- 30+ days ago
- Portland, ME (16 miles from Biddeford, ME)
- 30+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Seasonal Customer Experience Representative - Portland Jetport Airport
- Portland, ME (16 miles from Biddeford, ME)
- 45+ days ago
- Portland, ME (16 miles from Biddeford, ME)
- 45+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for Biddeford, ME
Moving to Biddeford, ME? Find some basic demographic data about Biddeford, ME below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Biddeford, ME
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Biddeford, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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