Concierge Jobs in Kittery, ME
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Portsmouth, NH (4 miles from Kittery, ME)
- 11 days ago
- Portsmouth, NH (4 miles from Kittery, ME)
- 11 days ago
CUSTOMER CARE AGENT JOB SUMMARY Are you ready for the next step in your career? Join an established, thriving team in Portsmouth, NH, and become a key player as a Customer Care Agent. If you're...
Customer Experience Representative - Springvale Maine
- Springvale, ME (24 miles from Kittery, ME)
- 30+ days ago
- Springvale, ME (24 miles from Kittery, ME)
- 30+ days ago
assess condition of rental upon return Process returns, check-ins and exit kiosk transactions Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous...
- Wells, ME (15 miles from Kittery, ME)
- 45+ days ago
- Wells, ME (15 miles from Kittery, ME)
- 45+ days ago
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment....
Demographic Data for Kittery, ME
Moving to Kittery, ME? Find some basic demographic data about Kittery, ME below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Kittery, ME
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Kittery, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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