Concierge Jobs in Ellicott City, MD
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge (FT 3 pm - 11 pm) $18 per hour
- Pasadena, MD (18 miles from Ellicott City, MD)
- 23 hours ago
- Pasadena, MD (18 miles from Ellicott City, MD)
- 23 hours ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Baltimore, MD (9 miles from Ellicott City, MD)
- 1 day ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 1 day ago
Overview At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care....
- Rockville, MD (22 miles from Ellicott City, MD)
- 1 day ago
- Rockville, MD (22 miles from Ellicott City, MD)
- 1 day ago
We're looking for full-time Concierges like you! Wage Rate: $17.17 to $18.76 commensurate with experience....
Apartment Concierge - All Shifts
- Baltimore, MD (9 miles from Ellicott City, MD)
- 2 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 2 days ago
Job Position: Concierge Location: Baltimore, MD 21202 Pay Rate: $17.50-$18/hr Shift: Description: Launch Your Career as an Apartment Concierge!...
Specialty Concierge / Call Center - Healthcare
- Baltimore, MD (9 miles from Ellicott City, MD)
- 3 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 3 days ago
Summary The Specialty Concierge primary purpose is to serve as a scheduling liaison for patients between MFC primary care providers and SPPS specialists....
- Hanover, MD (7 miles from Ellicott City, MD)
- 5 days ago
- Hanover, MD (7 miles from Ellicott City, MD)
- 5 days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
- Columbia, MD (6 miles from Ellicott City, MD)
- 10 days ago
- Columbia, MD (6 miles from Ellicott City, MD)
- 10 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Annapolis, MD (23 miles from Ellicott City, MD)
- 15 days ago
- Annapolis, MD (23 miles from Ellicott City, MD)
- 15 days ago
IT Concierge Lead Annapolis, MD, USA Req #11685 Friday, April 4, 2025 About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting...
- Lutherville Timonium, MD (14 miles from Ellicott City, MD)
- 18 days ago
- Lutherville Timonium, MD (14 miles from Ellicott City, MD)
- 18 days ago
The Baltimore Country Club is currently hiring for eager candidates to join our Outside Member Services Team! This position will take our Golf and Outside Member experience to the next level! This...
Airport Curbside Concierge Check-in Agent
- Baltimore, MD (9 miles from Ellicott City, MD)
- 19 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 19 days ago
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
- Baltimore, MD (9 miles from Ellicott City, MD)
- 23 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 23 days ago
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service...
Head Concierge Banker Rockville Pike Branch
- Rockville, MD (22 miles from Ellicott City, MD)
- 24 days ago
- Rockville, MD (22 miles from Ellicott City, MD)
- 24 days ago
The Head Concierge is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team....
Beauty Concierge - The Mall in Columbia
- Columbia, MD (6 miles from Ellicott City, MD)
- 30+ days ago
- Columbia, MD (6 miles from Ellicott City, MD)
- 30+ days ago
Job Description The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
- Baltimore, MD (9 miles from Ellicott City, MD)
- 60+ days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 60+ days ago
Salary: $23/hr Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...
- Baltimore, MD (9 miles from Ellicott City, MD)
- 30+ days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 30+ days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Ellicott City, MD
Moving to Ellicott City, MD? Find some basic demographic data about Ellicott City, MD below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ellicott City, MD
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ellicott City, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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