Concierge Jobs in Michigan
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge - (Pine Knob, Meadow Brook, Michigan Lottery Amphitheatre)
- Detroit, MI
- 1 hour ago
- Detroit, MI
- 1 hour ago
Amaze, Inspire, Unite Job Summary: To be an ambassador of Ilitch Sports + Entertainment, by providing first class customer service to every single guest. Key Responsibilities: Welcome and greet...
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
As a Concierge, youll drive hospitality within the Rock Family of Companies and serve as the first point of contact for all guests and team members....
Spa Concierge & Massage Therapist - The Inn at Stonecliffe
- Mackinac Island, MI
- 1 day ago
- Mackinac Island, MI
- 1 day ago
Position Overview The Inn at Stonecliffe is searching for a skilled and passionate Spa Concierge & Massage Therapist to join our wellness team for the season....
General cleaning includes but is not limited to dusting furniture, vacuuming, mopping floors, cleaning windows, stocking amenities, and laundering and placing kitchen, bath, and bed linens Is attentive...
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
Responsibilities/Qualifications Red Run Senior Living Facility in Madison Heights is looking for an amazing Concierge....
JOB DETAILS Job Details Concierge Job Code Number 285791173 Job Description JOIN TEAM TRILOGY Job Description Summary The Concierge will help residents with daily or specialty needs, such as clerical...
The Care Concierge will often have the single most interactions with our patients and their family members in the community....
EV Concierge Business Professional Warren, MI Contract Mar 3, 2025 Job Title- EV Concierge 100% remote Training: 10 weeks long with no time off permitted during the training period or the first 60 days...
Remote WorkDescription: Positions Location: East Lansing, MI Job Description General Purpose of Job: Concierge is the lead on the Concierge Desk at the MAC....
Apply Job Type Part-time Description Concierge Job Description Job Title: Concierge Job Status: Part-time, Reports to: Executive Director FLSA Status: Non-Exempt Position Summary As a Concierge, you...
This is a Part Time Concierge position 1....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Michigan
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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