Concierge Jobs in Hollister, MO
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Branson, MO (6 miles from Hollister, MO)
- 17 days ago
- Branson, MO (6 miles from Hollister, MO)
- 17 days ago
General cleaning includes but is not limited to dusting furniture, vacuuming, mopping floors, cleaning windows, stocking amenities, and laundering and placing kitchen, bath, and bed linens Is attentive...
FMI MO Lead Hospitality Assistant
- Branson, MO (6 miles from Hollister, MO)
- 17 days ago
- Branson, MO (6 miles from Hollister, MO)
- 17 days ago
dietary restrictions, trends, and guest preferences Responds promptly to guest feedback and dietary requests, including allergies, ensuring meals are prepared safely and to satisfaction Is responsible...
Guest Services Associate II - Club Wyndham Branson Meadows Resort
- Branson, MO (5 miles from Hollister, MO)
- 60+ days ago
- Branson, MO (5 miles from Hollister, MO)
- 60+ days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Hospitality Assistant (less than 19 hrs/wk) - Hope Restored, MO
- Branson, MO (6 miles from Hollister, MO)
- 90+ days ago
- Branson, MO (6 miles from Hollister, MO)
- 90+ days ago
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith...
Demographic Data for Hollister, MO
Moving to Hollister, MO? Find some basic demographic data about Hollister, MO below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hollister, MO
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hollister, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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