Concierge Jobs in North Carolina
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Request to Recruit Working Title: Visitor Services Coordinator Location: Position Number: N34150 Department: Turchin Center for the Visual Arts - 540400 Position Summary Information Minimum...
Find your joy here, at COMMUNITY, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company...
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Concierge Services/Support Associate - Part Time - SouthPark Mall
- Charlotte, NC
- 3 days ago
- Charlotte, NC
- 3 days ago
Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for...
Concierge Services/Support Associate - Part Time - Crabtree Mall
- Raleigh, NC
- 3 days ago
- Raleigh, NC
- 3 days ago
Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for...
Regional Concierge Navigator Regional Concierge Navigator remote type Hybrid Remote locations Raleigh, NC time type Full time posted on Posted 4 Days Ago job requisition id 7333 Alignment Health is...
individual to fill a temporary, two-week Front Desk Concierge role in Durham....
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
ClubLife Concierge Part-Time Carolina Club UNC Alumni
- Chapel Hill, NC
- 6 days ago
- Chapel Hill, NC
- 6 days ago
Position Summary The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals....
Ensure that all guests are checked in/out in a friendly efficient and courteous manner. Process guest payments....
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
ClubLife Concierge Part-Time Carolina Club UNC Alumni
- Chapel Hill, NC
- 8 days ago
- Chapel Hill, NC
- 8 days ago
Position Summary The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
The Guest Services Associate will provide outstanding customer service, manage ticket sales, and support daily operations and events....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in North Carolina
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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