Concierge Jobs in North Carolina
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Registered Nurse - Atrium Health Kenilworth Concierge Care Division PRN
- Charlotte, NC
- 2 days ago
- Charlotte, NC
- 2 days ago
Job Summary The RN Clinical Nurse I/Ambulatory provides professional nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in the...
The Care Concierge will often have the single most interactions with our patients and their family members in the community....
Concierge Services/Support Associate - Part Time - Crabtree Mall
- Raleigh, NC
- 5 days ago
- Raleigh, NC
- 5 days ago
Concierge Associates provide outstanding customer service to each customer, display a passion for retail and fashion, adapt to change efficiently, continually seek to learn about Belk's merchandise...
Concierge Services/Support Associate - Full Time - Crabtree Mall
- Raleigh, NC
- 6 days ago
- Raleigh, NC
- 6 days ago
Concierge Associates provide outstanding customer service to each customer, display a passion for retail and fashion, adapt to change efficiently, continually seek to learn about Belks merchandise and...
TerraBella Senior Living is looking for a Concierge to join our community, Terrabella Cramer Mountain....
Concierge - Full Time Monday - Friday 9a-5p / Part Time 11p-7a every other weekend Front Desk Rep....
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
High Point University Office of Communication is seeking a Campus Concierge....
100% Outpatient Concierge Opening Average 4-6 Patients a Day Charlotte, NC JO-2503-11973
- Charlotte, NC
- 13 days ago
- Charlotte, NC
- 13 days ago
Join a team of 9 physicians 100% outpatient concierge opportunity Huge flexibility - choose your schedule!!...
Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: CONCIERGE Part Time, Nights Job Summary: Due to the nature of the job, a high degree of confidentiality is expected...
Health Concierges may directly assist members by increasing their ability to improve their health outcomes....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in North Carolina
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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