Concierge Jobs in Ohio
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
This position requires a person who is congenial, mature, detail-oriented, and possesses proven people and communication skills. This person, who is discerning and perceptive, relies on experience...
Overview We are looking for a highly motivated individuals to join our Guest Services team as a M Club Attendant....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
What you can Expect: The Personal Lines Underwriting team is rolling out a concierge team, which will act as premier underwriting groups in Personal Lines....
What you can Expect: The Personal Lines Underwriting team is rolling out a concierge team, which will act as premier underwriting groups in Personal Lines....
Position Summary: As a Box Office Guest Services Associate, you will engage with the Pro Football Hall of Fame guests as they enter the museum....
Parker Place, the premier independent living retirement community for active seniors in Mentor, OH, is now hiring for a full-time Night Concierge....
Sr. Customer Experience Representative - May 19th class
- Columbus, OH
- 5 days ago
- Columbus, OH
- 5 days ago
CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only. We are looking for a Sr. Customer Experience Representative. At Root, the...
Position: Concierge Location: Sky Central Apartments, located in the iconic PNC Tower annex, downtown Cincinnati....
Receptionist Responsibilities include: Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community...
CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only. We are looking for a Sr. Customer Experience Representative. At Root, the...
Find your joy here, at COMMUNITY, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company...
Job Description SCHEDULE: MONDAY- FRIDAY 9AM-6PM *SOME SATURDAYS REQUIRED* POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
Hospitality Assistant Job Type: Permanent Job Sector: Unspecified Region: South West Location: Dorset Salary Description: Competitive Posted: 26/03/2025 Recruiter: Compass Group Job Ref:...
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ohio
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills