Concierge Jobs in East Providence, RI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Guest Services Associate, III- Club Wyndham Long Wharf Resort
- Newport, RI (22 miles from East Providence, RI)
- 19 hours ago
- Newport, RI (22 miles from East Providence, RI)
- 19 hours ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
MClub Concierge Attendant - Providence Marriott Downtown
- Providence, RI (2 miles from East Providence, RI)
- 1 day ago
- Providence, RI (2 miles from East Providence, RI)
- 1 day ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Providence, RI (2 miles from East Providence, RI)
- 2 days ago
- Providence, RI (2 miles from East Providence, RI)
- 2 days ago
Overall Objective and Purpose The Technical Concierge provides IT and Teleconferencing support for Senior Staff....
Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and...
- Newport, RI (22 miles from East Providence, RI)
- 13 days ago
- Newport, RI (22 miles from East Providence, RI)
- 13 days ago
Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly....
Guest Services Associate- Club Wyndham Patriots Place Resort
- Foxborough, MA (18 miles from East Providence, RI)
- 16 days ago
- Foxborough, MA (18 miles from East Providence, RI)
- 16 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Providence, RI (2 miles from East Providence, RI)
- 30+ days ago
- Providence, RI (2 miles from East Providence, RI)
- 30+ days ago
Previous concierge experience and knowledge of the surrounding areas and local attractions preferred....
- Providence, RI (2 miles from East Providence, RI)
- 30+ days ago
- Providence, RI (2 miles from East Providence, RI)
- 30+ days ago
Weekend Daytime Concierge Resident Concierge & Front Desk Providence, RI At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....
Demographic Data for East Providence, RI
Moving to East Providence, RI? Find some basic demographic data about East Providence, RI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in East Providence, RI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in East Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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