Concierge Jobs in Providence, RI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Walpole, MA (23 miles from Providence, RI)
- 10 hours ago
- Walpole, MA (23 miles from Providence, RI)
- 10 hours ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
Customer Experience Representative
- North Providence, RI (2 miles from Providence, RI)
- 3 days ago
- North Providence, RI (2 miles from Providence, RI)
- 3 days ago
Starting Salary: $21.50/ hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Primary Responsibilities: As the Resident Concierge, you're the first person prospects and residents meet when they come home....
Title: Guest Services Associate II (Starting at $18.50 hr) - Wyndham Newport Long Wharf
- Newport, RI (23 miles from Providence, RI)
- 30+ days ago
- Newport, RI (23 miles from Providence, RI)
- 30+ days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Guest Services Associate II (Starting at $18.50 hr) - Wyndham Newport Long Wharf
- Newport, RI (23 miles from Providence, RI)
- 30+ days ago
- Newport, RI (23 miles from Providence, RI)
- 30+ days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Mansfield, MA (16 miles from Providence, RI)
- 28 days ago
- Mansfield, MA (16 miles from Providence, RI)
- 28 days ago
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology...
MClub Concierge Attendant - Providence Marriott Downtown
- Providence, RI
- 30+ days ago
- Providence, RI
- 30+ days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- East Providence, RI (2 miles from Providence, RI)
- 30+ days ago
- East Providence, RI (2 miles from Providence, RI)
- 30+ days ago
Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and...
Guest Services Associate- Club Wyndham Patriots Place Resort
- Foxborough, MA (18 miles from Providence, RI)
- 45+ days ago
- Foxborough, MA (18 miles from Providence, RI)
- 45+ days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Demographic Data for Providence, RI
Moving to Providence, RI? Find some basic demographic data about Providence, RI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Providence, RI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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