Concierge Jobs in Irmo, SC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Columbia, SC (15 miles from Irmo, SC)
- 1 day ago
- Columbia, SC (15 miles from Irmo, SC)
- 1 day ago
Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...
Concierge Customer Service Advocate III
- Columbia, SC (15 miles from Irmo, SC)
- 2 days ago
- Columbia, SC (15 miles from Irmo, SC)
- 2 days ago
You will provide prompt, accurate, thorough and courteous responses to all complex customer inquiries....
- Columbia, SC (15 miles from Irmo, SC)
- 22 days ago
- Columbia, SC (15 miles from Irmo, SC)
- 22 days ago
Demonstrated problem-solving skills and a proactive approach to guest service. Availability to work flexible hours, including weekends and holidays....
- Columbia, SC (15 miles from Irmo, SC)
- 30+ days ago
- Columbia, SC (15 miles from Irmo, SC)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for Irmo, SC
Moving to Irmo, SC? Find some basic demographic data about Irmo, SC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Irmo, SC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Irmo, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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