Concierge Jobs in Jefferson City, TN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Title: Guest Services Associate: Club Wyndham Smoky Mtns.
- Sevierville, TN (23 miles from Jefferson City, TN)
- 9 days ago
- Sevierville, TN (23 miles from Jefferson City, TN)
- 9 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Guest Services Associate: Club Wyndham Smoky Mtns.
- Sevierville, TN (23 miles from Jefferson City, TN)
- 10 days ago
- Sevierville, TN (23 miles from Jefferson City, TN)
- 10 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Concierge Security Coordinator
- Morristown, TN (11 miles from Jefferson City, TN)
- 14 days ago
- Morristown, TN (11 miles from Jefferson City, TN)
- 14 days ago
Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
Guest Services Associate: Club Wyndham Great Smokies
- Sevierville, TN (23 miles from Jefferson City, TN)
- 14 days ago
- Sevierville, TN (23 miles from Jefferson City, TN)
- 14 days ago
How Youll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Title: Guest Services Associate: Club Wyndham Great Smokies
- Sevierville, TN (23 miles from Jefferson City, TN)
- 15 days ago
- Sevierville, TN (23 miles from Jefferson City, TN)
- 15 days ago
How You'll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Pigeon Forge, TN (23 miles from Jefferson City, TN)
- 90+ days ago
- Pigeon Forge, TN (23 miles from Jefferson City, TN)
- 90+ days ago
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay....
Demographic Data for Jefferson City, TN
Moving to Jefferson City, TN? Find some basic demographic data about Jefferson City, TN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Jefferson City, TN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Jefferson City, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Driving
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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