Concierge Jobs in Texas
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Refer customers as appropriate to Designers, Product Specialists and Guest Services for additional assistance. Maintain post, while providing clear and friendly information to customers....
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge...
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
Customer Experience Representative - Brownsville South Padre Island International Airport
- Harlingen, TX
- 16 hours ago
- Harlingen, TX
- 16 hours ago
services, or hospitality Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years....
You will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a...
Overview Title: Divisional Onboarding Concierge Location: TX- Remote Pay: $24 per hour....
Remote Work8900 West Freeway, Fort Worth, TX 76108 Product Consultant/Concierge Excellent Pay Plan + Great Benefits! Hospitality, Guest Service, and Retail experience translates well in this position!...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Must be friendly, courteous, service-oriented, and enjoy working with a variety of people....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
Overview Assist guests with their needs while in the concierge lounge....
Demographic Data for Texas
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Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Texas
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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