Concierge Jobs in Provo, UT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to...
- Orem, UT (6 miles from Provo, UT)
- 4 days ago
- Orem, UT (6 miles from Provo, UT)
- 4 days ago
Description Introduction Do you have the PRN career opportunities as a(an) Radiologist Concierge PRN you want with your current employer?...
- Orem, UT (6 miles from Provo, UT)
- 10 days ago
- Orem, UT (6 miles from Provo, UT)
- 10 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Sundance, UT (11 miles from Provo, UT)
- 23 days ago
- Sundance, UT (11 miles from Provo, UT)
- 23 days ago
Exhibits exceptional resort knowledge and guest service skills. Exhibits strong interpersonal and communication skills in-person and over the phone....
Associate/Color and Curl Concierge 87005
- Spanish Fork, UT (12 miles from Provo, UT)
- 90+ days ago
- Spanish Fork, UT (12 miles from Provo, UT)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Provo, UT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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